Scheduling Coordinator - Radiology

Closing Date:

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department's Website:

Minimum Qualifications:

• High school graduate or GED Plus (7) seven years of training and/or experience in business office administration, customer service, or related work, of which three years' experience is in patient registration, scheduling, or billing in a healthcare environment OR Bachelor's degree plus three years' experience in patient registration, scheduling, or billing in a healthcare environment.

• Must have excellent organizational and interpersonal skills to successfully interact with individuals of diverse backgrounds.

• Well-developed decision-making skills required.

• Must maintain confidentiality and HIPAA compliance.

• Highly motivated and self-directed individual to establish plans of action.

• Highly proficient in computer and keyboard skills.

Preferred Qualifications:

• Bachelor's degree

• CHAA certification

Additional Information:

Responsibilities:

• Schedules, reschedules, and coordinates appointments using hospital software by performing visit notifications to patients, pre-registration of patients as needed, and inputs and/or updates accurate patient information.

• Process walk-ins, create new patient charts, access systems for orders, work patient portal, and maintains tracker board for multiple departments.

• Schedules surgeries and/or tests. Issues school/work excuses, sends out no-show letters, and takes patient photos for Centricity.

• Responsible for blocking schedules in PHS as appropriate.

• Conducts insurance verification and benefit explanation by running eligibility on patients, and performs ABN completion.

• Conducts authorizations and pre-certifications, tracks pre-authorizations, and maintains referrals.

• Enters benefit and authorization information into PCT.

• Obtains OON waiver and coordinates completion of OON waivers.

• Maintain initial plan of care (signatures, etc.), and is responsible for inputting daily and monthly statistics and communicating any medical record issues.

• Responsible for various maintenance reports, i.e., bogies, work denials, open encounters, laser arc reports, cancelled clinic reports, etc.

• Collects and posts payments and issues receipts.

• Responsible for reconciliation/management change fund.

• Responsible for reconciliation of daily deposit & batch POS dollars, and must complete the deposit agreement.

• Counsels patients on any and all related financial information, i.e., hospital discounts and reviewing Medicaid screening.

• Monitors patient balances using the matrix payment method.

• Responsible for pre-counseling patients regarding the payment expectations for the service.

• Completes UB value codes, inputs daily charges, and reconciles charges. (Charge Entry may not be applicable in all areas; some areas utilize e-billing).

• Attends required training and/or in-services.

• Attends staff meetings and participates in the orientation and/or training of new staff.

• Participates in annual educational needs assessment.

• Maintains required job skill competencies and completes skill assessment annually.

• Completes and maintains documentation of continuing education hours annually.

• May perform other duties as assigned.

Salary Information:

Required Documents to Apply:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.