Student Resource Center Social Worker

Reporting to the Director of the Student Resource Center, the Social Worker will support the mission of student retention and completion and assist students with issues that impact their well-being and their overall academic success. The Social Worker will be a part of a team that assists students in obtaining non-academic resources that will support strengthening their daily lives and student experiences. Connects students with campus and community resources that assist with solving social, economic, emotional and behavioral challenges. Offers support to students coping with problems and investigate possible solutions to issues such as or related to food insecurity, housing issues, financial well-being and family crises. Serves as a resource to the college's faculty and staff by informing the campus community of various resources for students. The Social Worker works in collaboration with campus and statewide stakeholders and they are essential in identifying resources, following up on needs and resources and assisting students to persist to graduation.

• Student Support and Other Resources: Assist in connecting students with campus and community resources that assist with resolving social, economic, emotional and behavior challenges. Provide ongoing support to students to assist students with their ability to cope with problems or other issues related to food insecurity, housing issues, financial well-being and/or family crises.
• Student Community Resource Center Support: Communicate, coordinate, refer and track services for students who utilize the Student Community Resource Center (SCRC). May facilitate workshops and assist with campus events that promote well-being and other SCRC opportunities. Serve as an SCRC resource to the College's faculty and staff by informing the campus community of various resources for students.
• Operations and Planning: Assist in the design, and development and implementation of Social Work initiatives. Assist in the strategic planning initiatives in alignment with institutional goals and contribute to departmental processes and presentations for the department. Partners with the SCRC on college-wide priority initiatives and duties as assigned.
• Communication and Programming: Assist in the development of program materials for distribution and campus-wide communication. Provide input on program design for the student audience and for the SCRC department. Communicate program activities to multiple audiences in collaboration with institutional stakeholders.
• Metrics, Tracking, and Record-keeping: Collect and maintain databases and files related to the student community. Track and monitor key performance indicators to assess and evaluate program effectiveness. Suggest recommendations for improvement to enhance the student's experience and well-being.
• Collaborative Partnerships: Coordinate and manage community-based activities including acting as a liaison with community organizations. Participate on appropriate external committees relevant to the advancement of student success. May participate in, or chair internal cross-functional committees and organize regular status reviews and debrief meetings amongst stakeholders.
• Continuous Learning and Professional Development: Maintain current knowledge of industry best practices and standards in social work for diverse populations. Participate in personal and professional development to enhance knowledge, skills, and abilities related to equity and inclusion practices.
• Other Duties: Perform other related duties within the scope of the position as required for the efficient operations of the division and to support institutional objectives.

Knowledge, Skills & Abilities

• Broad knowledge of current social work practices, procedures and trends.
• Sensitivity and awareness of individuals from a wide variety of backgrounds and cultures. Open, objective, and will seek to understand issues from multiple perspectives. Innovative in developing options that are responsive to differing needs.
• Knowledge of the College's s structure, culture, policies, and practices. Excellent networking skills, understand and participate in collaboration with others, and be able to establish and maintain broad contacts throughout the organization.
• Demonstrated ability to work collaboratively in a team environment; ability to plan, organize, prioritize, and execute tasks in a reactive environment
• Ability to keep records, to assemble and organize data, and prepare reports from such records.
• Knowledge of and proficiency in the use of a personal computer, computer applications and software such as Word, Excel, Electronic Mail, etc.
• Ability to communicate effectively with students, staff, organizations, and the general public through both in oral and in written form.
• Excellent organizational skills with an ability to prioritize and manage multiple tasks and a variety of demands.
• Ability to work independently and exercise professional independent judgment as needed.
• Ability to review and evaluate problems and to identify and implement creative solutions. Ability to respond to incidents at any time, including weekends.

Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures.

Required Education & Experience:

• Master's degree in Social Work.

• Two (2) years of supervised experience. A minimum of 3,000 post degree hours, including 1,000 face to face hours with clients.

Preferred Education & Experience:

• Four (4) years or more of Social Work experience.

Required Licensure/Certification: Licensed Social Worker

Preferred Licensure/Certification: Valid state issued driver's license

Competencies

• Cultivates innovation
• Optimizes work processes
• Ensures accountability
• Collaborates
• Interpersonal savvy
• Communicates effectively
• Instills trust
• Customer focus
• Action oriented
• Values differences
• Self-development
• Compassion

Hours: This is a full-time, in-person position (40 hours), Monday through Friday, with occasional evening hours. Standard work hours are 8:00 - 4:30 Monday - Friday, Please note this is a grant funded position, with funding through June 30, 2026. If funding for the next fiscal year is not secured this position may end.

Salary Salary is listed to the midpoint of the salary range and are determined by years of experience credit and internal salary equity.

Application Materials & Requirements: Applicants (both internal and external) must complete the employment application in its entirety for consideration.

A complete application entails providing thorough details, including personal information, educational background, and comprehensive work experience. This should include specific job positions held, duties performed, dates of employment, and any relevant licenses or certifications. Additionally, candidates may be required to attach copies of licenses, transcripts or certifications. It's crucial to ensure all aspects of the application are thoroughly completed. Please include a resume.

Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law.

Milwaukee Area Technical College is an Equal Opportunity/Access Educator/Employer operating under an Affirmative Action Plan. Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at 414-297-6529 (Wisconsin Relay

System: 711) or email jobs@matc.edu. Women, veterans, and minorities are encouraged to apply.