Remote New

Student Services Analyst Short Term

Maricopa Community College district
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b), remote work
United States, Arizona, Scottsdale
Dec 23, 2025
Student Services Analyst Short Term Job ID: 322204 Location: Scottsdale Community College Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $52,525.00 - $68,282.00/annually, DOE Grade 114 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement Scottsdale Community College (SCC) is proud to be the only two-year public higher education institution located on Native American land. As one of the 10 Maricopa Community Colleges, SCC currently serves more than 7,000 full and part-time students each semester from its surrounding communities, including the cities of Scottsdale, Fountain Hills, Phoenix, and the Salt River Pima - Maricopa Indian Community. We are seeking dedicated and collaborative staff and faculty who are passionate about teaching, learning, and fostering student success. We welcome individuals who are eager to contribute their ideas and expertise to help guide the ongoing development of SCC's priorities and strategic initiatives. At SCC we are proud of our reputation as an innovative college that is focused on student success. Come join us in our desire to improve the quality of life in our communities by providing challenging, supportive, and engaging learning experiences. SCC Wins the 2022 Sterling Award MCCCD Fast Facts SCC Healthy AZ Platinum Award Recipient- 2025 Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: Nationwide Medical, Dental, and Vision Coverage Paid Time Off: Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents Annual Professional Development Funding Flexible Work Schedules Employee Health & Wellness Programs: District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Mobile On-Site Mammography Screenings Pre-Retirement Planning Events Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary Scottsdale Community College (SCC) is seeking a full-time Student Services Analyst short-term. This position will use independent evaluation and analysis to resolve complex problems and make sound decisions and recommendations. Coordinates enrollment-related activities in a large Admissions, Registration, and Records office. Involved in hiring, training, scheduling, and monitoring the work of one full-time staff member, along with part-time, temporary, and student employees. Interprets data from reports to solve complex admissions, residency, records, and enrollment issues. Works on admissions, records, and enrollment-related projects. Conducts testing and training in the Student Information System (SIS) and reporting system. Works with students, parents, faculty, staff, administration, and the community. Provides excellent customer service in-person, over the phone, in chat, and in writing. Also, "models the way" for other employees. Provides leadership and coordination for assigned areas in Admissions and Records, including student records, transcript processing, phone and email support, dynamic form processing, staff training, and staff supervision. The work includes administration of policies and processes, systems, and data analysis and troubleshooting; developing strategies for efficiencies to meet departmental goals. To best serve the students, department, and college, this position requires a physical presence on campus, with the possibility of partial remote work depending on business needs. Please read the "How to Apply" section to avoid incomplete application materials. This is a short-term position with a projected end date of 6/30/2026, with renewal contingent on funding source. Essential Functions 35% - Participates in and/or leads office hiring committees; does staff training and cross-training; schedules employees; assigns work and monitors the work of direct reports. Approves absences and time in Human Capital Management (HCM) for direct reports. Monitors A & R front line, phone & chat staffing to ensure optimal coverage and service to students, faculty, and staff. Offers regular customer service training to front-facing employees. Provides staff supervision. 30% Responsible for planning, organizing, and directing transcript processing from receipt of transcript, to data entry and evaluation, along with data reporting. 15% National Student Clearinghouse degree verification and error reporting, and data process reporting 10% - Involved in testing upgrades to the Student Information System (SIS) and reporting systems. Develops and/or oversees the updating of business process guides and registration-related training materials. Completes various complex Admissions & Records/Enrollment functions that require strong analytical thinking skills and independent decision-making ability. May use ERS reports, Tableau, and other data queries on a regular basis. May assist in researching potential new technology and streamlining current processes. May assist staff with phone/email support, graduation processing, transcript evaluations, and/or athletic eligibility. Leads the Refund Appeal Committee, maintains records, and communicates decisions to students via their Maricopa email account. 10% Other duties as assigned to include Campus and District-wide committees, work-teams, and task forces as assigned. SUPERVISION EXERCISED: May serve as a lead worker assigning and monitoring the work of others or may supervise non-exempt level staff SUPERVISION RECEIVED: Receives general supervision and is expected to prioritize work to meet deadlines and to keep the supervisor informed of any unusual or irregular issues that would impact achievement of a deadline, a District policy or procedure or in consideration of risk management. Minimum Qualifications Bachelor's Degree from a regionally accredited institution and two years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation. Desired Qualifications Two (2) or more years' experience resolving issues and complaints, and responding to various types of complex student questions Two (2) or more years' experience providing training to others One (1) or more years' experience using Student Information Systems (SIS), reporting systems, and other office software One (1) or more years of experience working with admissions, registration, and student records policies, procedures, statutes, & regulations, through concrete examples One (1) or more years of experience working with students, faculty, and/or staff from diverse backgrounds Effective written communication, composing standard office communications. Special Working Conditions Travel to campus during the interview/selection process will be at the candidate's own expense. May be required to travel to other MCCCD locations. May be required to work evenings and weekends. May require prolonged periods of sitting and viewing a computer screen. May be required to lift or carry up to 25 lbs. This position requires a physical presence on campus with possible partial remote work depending on business needs to best serve the students, department, and college. This is a short-term position with a projected end date of 6/30/2026, with renewal contingent on funding source. External candidates hired into a short-term benefits-eligible position are ineligible for rehire into a non-benefits-eligible position or to continue working in a non-benefits-eligible position for a period of six months once their assignment ends How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load) Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Posting Close Date Apply on or before January 13, 2026 to be considered. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=322204&PostingSeq=1 jeid-be61011fa7a1b04695ff0d1dd1b26ccb