Senior Technical Program Manager - AI

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job Summary

We are seeking aSenior AI Program Managerto lead and coordinate cross-functional initiatives across our four strategic AI pillars:AI Fluency, Agent Platforms, AI Applications, and Responsible AI. This role is responsible for driving alignment, managing interdependencies, and ensuring successful execution of AI programs that advance our enterprise-wide strategy. The ideal candidate is a highly organized, self-motivated and proactive leader who thrives at the intersection of strategy, execution, and emerging technology.

What you will do:

Key Responsibilities:

Program Leadership

• Oversee program planning, execution, and delivery across all four AI pillars.
• Define and maintain integrated program timelines, milestones, and deliverables.
• Coordinate cross-functional teams to manage interdependencies and ensure alignment with strategic objectives.

Financial & Resource Management

• Track budgets, forecast program costs, and ensure financial accountability.
• Monitor resource allocation to optimize program efficiency and impact.

Stakeholder Management

• Serve as the central point of coordination for senior leaders, program sponsors, and delivery teams.
• Provide clear, concise, and timely updates (written, verbal, and presentation) to executive stakeholders on progress, risks, and outcomes.
• Facilitate cross-pillar collaboration and resolve conflicts or trade-offs between initiatives.

Governance & Reporting

• Establish governance frameworks to monitor progress, risks, and compliance with Responsible AI standards.
• Develop reports and communication materials to track work progress, link to outcomes, and demonstrate business value.

Change Management & Adoption

• Partner with business units to drive adoption of AI initiatives.
• Coordinate with Product Marketing to help drive change management strategy execution

What we expect of you:

• Bachelors degree and 10 years of experience in program management, with a strong track record of leading enterprise-level or technology-driven initiatives OR 14 years of experience in program management, with a strong track record of leading enterprise-level or technology-driven initiatives. in program management, with a strong track record of leading enterprise-level or technology-driven initiatives
• Demonstrate a strong track record of successfully overseeing complex programs that span multiple stakeholders, teams, and organizational boundaries, while ensuring alignment with strategic objectives.
• Possess experience in budget management, resource allocation, and the financial oversight required to track, forecast, and optimize program costs and value delivery
• Comfort in rapidly evolving technology space with an exceptional ability to learn
• Exhibit exceptional communication skills-written, verbal, and presentation-with the proven ability to deliver clear and timely updates to executive leaders.
• Familiarity with AI technologies, platforms, and governance best practices; direct experience managing AI or digital transformation programs strongly preferred.
• Expertise in program management methodologies (e.g., Lean, Agile, SAFe, or PMI frameworks).

What We Offer

• Opportunity to lead enterprise-defining AI initiatives.
• A collaborative, innovative environment committed to responsible and impactful AI adoption.
• An opportunity to help define a new role within the organization
• Competitive compensation and benefits.

Pay range: $167,000 - $233,400 depending on experience and skill set
Annual bonus target of 15% subject to terms and conditions of plan
Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.