Secretary II

Posting Type: Open Competitive

Work Type: Full Time

Nature of Work: This is advanced clerical work to include recording and transcribing dictation, typing various materials from rough copy, composing responses to routine inquiries, responding to questions and complaints, and maintaining various records. Incumbents must possess detailed knowledge of departmental practices and procedures and use independent judgment in defining and carrying out their work assignment. Assignments are received and completed with minimal direction from the supervisor. Incumbents may also act in a supervisory capacity over a small group of clerical employees.

Education and Experience: The knowledge, skills, and abilities may be acquired through, but are not limited to, the following combination of education and/or experience. High school graduation or its equivalent AND Three (3) years of experience in secretarial work.

Special Qualifications:
Must pass a typing test with a net accuracy rate of fifty (50) words per minute or better with 90% accuracy at time of application. Link to the typing test:

Pay Range: $17.20 with step increases to $25.91 Hourly

Benefits: Forty-hour work week. Paid leave per year: twelve days vacation; eighteen days sick; and fourteen holidays. Employee's group health insurance, including major medical, vision, and dental, for individual or family. Defined benefit pension plan, plus Social Security, and more. See hr.cityofomaha.org for detailed information.

Who Can Apply: Any person who meets the qualifications and other requirements described in this posting.

How to Apply: Completed City of Omaha employment applications must be submitted using the online application from the City website. It is the sole responsibility of the applicant to check and ensure that any and all required application materials and supplemental forms are received by the City of Omaha Human Resources Department by the stated deadline. You may confirm receipt of any materials and forms by contacting the Human Resources Department. If the materials are not received in the Human Resources Department by the stated deadline, they will not be considered. There will be no exceptions to this rule.

Examination Information: The multiple-choice/written examination will be on January 16, 2026, at 9:00am at the Omaha/Douglas Civic Center, 1819 Farnam Street, 7th floor, room 702. An invitation via email to the exam will be given to candidates once their application has been received, reviewed by a recruiter, and accepted to the test for the position. The test is designed to assess knowledge of the job, skills, and abilities of this position. The passing score on the examination is 60%. This will be weighted 100% in the final score.

Veteran Points: To claim five (5) points for veteran's preference, you must submit proof of service (such as a DD-214) that includes the date of induction, date of honorable separation, and Social Security number. (You must have completed more than 180 consecutive days of active duty.) To receive an additional five (5) points credit for disability, you must submit proof of eligibility from the United States Department of Veterans Affairs dated within the last 12 months. This information must be submitted to the Human Resources Department by January 16, 2026.

Required Knowledge, Skills, and Abilities:

* Knowledge of business English, spelling, punctuation, and grammar in order to proofread correspondence, reports, memoranda, etc.
* Knowledge of general office procedures, standard clerical techniques, and office equipment
* Knowledge of and ability to operate a computer or other technology using standard or customized computer or systems software applications appropriate to the assigned tasks
* Ability to learn and adapt to advances in computer and electronics device technology and software
* Ability to establish and maintain effective working relationships with fellow employees and members of the general public
* Ability to quickly and accurately perform basic mathematical computations to include addition, subtraction, multiplication, and division
* Ability to proofread documents for spelling, punctuation, and grammar
* Ability to compose routine letters and memoranda
* Ability to operate a typewriter, dictating machine, and other office equipment
* Ability to make decisions on the basis of policies, procedures, laws, and regulations and apply them to work problems
* Ability to understand written or verbal instructions
* Ability to plan, assign, instruct, coordinate, and review the work of a group of clerical employees
* Ability to adhere to safety policies, procedures, and guidelines
* Ability to sit and type 75 to 100% of the time
* Ability to move objects weighing up to ten (10) pounds up to 33% of the time
* Ability to stand, walk, and sit 76 to 100% of the time; and reach, balance, bend, stoop, kneel, crouch, push, and pull 0 to 25% of the time

Essential Functions: Any one position may not perform all of the duties listed, nor do the listed examples include all of the duties that may be performed in positions allocated to this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Detailed responsibilities:
* Takes and transcribes dictation consisting of correspondence, articles, reports, legal documents, specifications, minutes, or other materials; takes dictation from professional personnel requiring considerable knowledge of technical terminology and use of independent action or discretion on problems encountered
* Composes and types requests for information
* Proofreads typed documents for accuracy, spelling, punctuation, and grammar
* Answers telephone, takes detailed messages, and delivers messages to appropriate personnel
* Greets and assists visitors
* Interviews visitors and callers, independently answering complaints or questions relating to departmental operations; assists in filling out forms and applications; provides information on departmental services and functions; arranges appointments
* Opens, sorts, and distributes mail
* Responds independently to routine requests and matters
* Performs supervisory duties to include scheduling, assigning work to, overseeing, and training other clerical employees
* Maintains and posts varied costs, financial, purchasing, deposits, bonds, inventory, court, statistical, property, employee, payroll, and other records
* Enters and retrieves information using a computer
* Compiles reports, forms, data, and summaries, checking against a variety of records in order to secure complete and accurate information
* Acts as secretary for an advisory board to include preparing the agenda, taking minutes, composing minutes, distributing documents, and notifying members
* Maintains regular job attendance in accordance with a schedule established for the position by the supervisor
* Performs other related duties as assigned or as the situation dictates within the scope of this classification

Conditions of Employment: Candidates must provide proof of U.S. citizenship or proof of permanent residence or authorization to work. The City of Omaha reserves the right to conduct criminal history, driving record, reference and credit checks and a background investigation on applicants for employment. Successfully passing a criminal background review, reference check, and if applicable, a credit check, is required as a condition of employment. If applicable, the City will require that you successfully pass a review of the driver's license, driving abstract, a pre-employment drug test, a hearing test and a back screening examination as a condition of employment. Failure to provide the information requested in the application process in a truthful, accurate and complete manner may result in disqualification, revocation of conditional employment or termination.

Reasonable Accommodation: The City of Omaha does not discriminate on the basis of disability. If you need a disability-related accommodation during the job application or selection process, advise the Human Resources Department at least 48 hours prior to the need by emailing employment@cityofomaha.org.

For a complete description of this job classification, visit hr.cityofomaha.org

Contact Points:

City of Omaha Human Resources Department
1819 Farnam St, Suite 506
Omaha, NE 68183

Phone: (402) 444-5300
Fax: (402) 444-5314

Website: hr.cityofomaha.org
Email: employment@cityofomaha.org