Clinical Supervisor- Primary care - Maryland Heights

Full time Days - Maryland Heights, MO

Position Summary:

The Clinical Supervisor is responsible for overseeing daily clinical operations to ensure efficient, high-quality patient care. This role provides leadership and guidance to clinical staff, manages workflow, and supports team development through coaching and mentoring. The Clinical Supervisor serves as a key resource for clinical standards, compliance, and performance improvement initiatives.

Qualifications:

• Previous experience in a clinical leadership or supervisory role preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to mentor and develop staff while maintaining a positive team culture.
• Knowledge of clinical workflows, regulatory compliance, and quality improvement processes.

Key Responsibilities

Operational Management:

• Oversee daily clinical schedules and ensure adequate staffing coverage for all positions.
• Manage overtime and coordinate PTO requests for clinical staff.
• Monitor and maintain appropriate inventory levels for medical supplies and clinical equipment; coordinate ordering and evaluate equipment needs.
• Ensure smooth workflow and timely resolution of operational issues.

Leadership & Staff Development:

• Provide mentoring, coaching, and performance feedback to Medical Assistants (MAs).
• Assist with recruitment, interviews, disciplinary actions, and annual performance reviews.
• Lead MA competency training, including equipment use and clinical procedures.
• Serve as a role model and promote a positive, collaborative work environment.

Quality & Compliance:

• Ensure adherence to clinical policies, regulatory standards, and accreditation requirements.
• Participate in policy development, review, and updates as needed.
• Monitor and address performance improvement opportunities within the clinic.

Communication & Collaboration:

• Act as a liaison between clinical staff, providers, and leadership to ensure effective communication.
• Lead regular team meetings and huddles; provide updates on workflow, safety, and quality initiatives.
• Address patient concerns and support resolution of complaints when necessary.

Financial & Resource Management:

• Collaborate with leadership on staffing and budget considerations.
• Track supply usage and manage cost-effective ordering practices.

Other Duties:

• Perform additional responsibilities as assigned to support clinic operations and patient care excellence.

Why Mercy?

We offer a comprehensive benefits package starting day one, including:

• Health, dental, and vision coverage
• Paid time off (PTO)
• Tuition reimbursement
• Employer-matched retirement plans

At Mercy, you'll be supported every step of the way-especially on the tough days. You'll have opportunities to innovate, grow, and make a meaningful impact in the lives of others.

What Makes You a Great Fit for Mercy?

You're compassionate, professional, and committed to excellence. You bring a positive outlook and a strong sense of advocacy to everything you do. If you're collaborative, driven, and ready to go the extra mile for your team and patients, we encourage you to apply.

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.