New

IT Network Manager

Port of Portland
$115,500.00 - $169,500.00 Annually
life insurance, parental leave, vacation time, paid holidays, sick time, retirement plan
United States, Oregon, Portland
7200 Northeast Airport Way (Show on map)
Dec 22, 2025
The Position The Port of Portland is hiring an IT Network Manager The Port of Portland is hiring an IT Network Manager. This role is responsible for making sure all of the Port's networks and connectivity systems work reliably, securely, and efficiently by overseeing upgrades, fixing problems, and ensuring the systems can grow with the organization. This position oversees a network team, direct contractors, and the Managed Service Provider (MSP). From the hiring manager: Are you ready to take the helm of a dynamic, high-impact IT leadership role that powers critical infrastructure across the region? The Port is seeking a visionary Manager of IT Networking to oversee and evolve our enterprise-wide connectivity systems. This is more than a technical role-it's a strategic leadership opportunity to shape the future of network operations, drive innovation, and ensure seamless service delivery across multiple sites. Essential Job Duties Key Responsibilities Operational Management and Service Delivery. Operational Excellence: Direct daily operations to ensure optimal infrastructure performance and seamless service delivery. Prioritize incident response efforts to ensure rapid remediation and minimize downtime. Drive continuous improvement in service delivery and operational processes. Lifecycle Strategy: Develop and execute infrastructure lifecycle investment plans that ensure service continuity, enhance system resiliency, and prepare the organization for emerging technologies. Performance Metrics: Establish and monitor KPIs to track staff efficiency, identify infrastructure risks, and validate the value and performance of the Managed Service Provider (MSP). Vendor Management: Oversee vendor relationships and contracts, including the MSP. Ensure all support and maintenance agreements are active and that partners deliver on performance obligations. ITSM Enhancement: Continuously improve IT Service Management processes and refine the service catalog to ensure alignment with evolving business needs. Leadership and Planning. - Delivers critical services and manages a team that enables Port business. Team Leadership & Talent Management: Lead and inspire the IT Communications Services department by fostering a culture of accountability, effective planning, and prioritization. Manage a diverse technical team through active coaching and mentorship. Conduct regular performance evaluations and implement improvement plans to ensure high standards of delivery. Infrastructure Planning & Technology Road mapping: Partner with senior leadership, enterprise architecture, and peer departments to define and maintain technology roadmaps. Sets the direction for network infrastructure evolution, ensuring alignment with organizational objectives. Project Management and Delivery - Deliver network and telecom services as needed for the extensive Port capital improvement program. Capital Program Alignment: Direct the delivery of network and telecommunications services to support the Port's extensive capital improvement program, ensuring infrastructure needs are integrated into all construction projects. Stakeholder Coordination: Serve as the primary liaison for network interests, coordinating closely with Project Managers, internal stakeholders, Managed Service Providers (MSPs), and external partners to align deliverables with project timelines. Full position description available upon request. Minimum Qualifications Eight (8) + years of demonstrated team leadership in both technology and people management. Multi-disciplinary experience organizationally and cross-functionally in network and telecommunications technologies. Bachelor's Degree - Information Technology, Computer Science, Technology Management or related field, or a combination of related education and demonstrated experience Ability to pass a criminal history records check and maintain eligibility for access to secured areas of the airport as mandated by TSA regulations. CJIS - Level 4 IT Support Certification. Clear credit check (due to access to sensitive financial information). Knowledge, Skills & Abilities Advanced experience with Leadership and team-building capabilities Advanced experience with systems thinking and enterprise planning Advanced experience with Process development and requirements mapping Advanced experience with Oral and written communication Supplemental and Selection Information Selection Process: (tentative schedule): A minimum qualification evaluation of the education, training, and experience of submitted application packets will take place by Human Resources until this role closes on 1/9/2026. A Subject Matter Expert (SME) Panel will perform an evaluation of experience and training taken from your employment application materials. Our goal is to notify candidates who are selected for interviews by 1/13/2026. We will then schedule virtual first round of interviews with candidates who successfully passed the SME evaluation at the beginning of December. Panel Interviews will be held afterward. About us: At the Port of Portland, we use everything we have - our three airports, three working marine terminals, six business parks, and all the resources, expertise, and experience behind them - to move with purpose, connecting people with powerful opportunities and creating value for our region. We know that every person we hire, business we work with, contract we sign and decision we make is a chance to make someone's life better. And we'll use our power and influence to unlock new opportunities and ensure more people share in our region's success. With YOUR help - together with our partners, customers, and community - we'll help drive meaningful change! Do you have questions about this job? Contact us: careers@portofportland.com Safety: The Port promotes safety as a Core value and we seek to eliminate harm through a culture of active prevention, curiosity, evaluation, and action. We comply with safety and health policies and procedures and consistently look for improvements that support operational excellence. Equal Opportunity Employer: The Port of Portland is dedicated to maintaining and improving a work environment, which extends equal opportunity to all individuals, regardless of their race, color, sex, age, religion, national origin, marital status, veteran status, disability or sexual orientation. Employment decisions shall be made in such a manner as to further the principle of equal employment opportunity and to comply with state, federal and local laws. We affirm through this policy statement our continuing commitment to the principles of nondiscrimination. Veterans Preference: Under Oregon law, qualified veterans may be eligible for veterans' preference when applying for Port of Portland positions. If you are a veteran and would like to be considered for a veteran's preference for this job, please provide the qualifying documents as instructed during the application process. Background Checks and Drug Testing: The Port of Portland will conduct background checks and/or drug tests for positions where such tests are required by regulation and for other safety-sensitive positions. ADA Accommodation: Accommodations will be considered for applicants or candidates with a qualifying disability that prevents them from participating in this process. Accommodations will be made where the Port can reasonably do so without imposing an undue hardship on the business or compromising the integrity of the recruitment process. An applicant with any disability who believes that they need an accommodation should contact Human Resources: call 503-415-6690 or email careers@portofportland.com.