Integrated Behavioral Health Specialist

Working Title: Integrated Behavioral Health Specialist
Classification & Title: Mental Health Care Professional 2, 8302CC
Employee Class: Civil Service
Reports to: Integrated Behavioral Health Program Manager
FTE: 1.0

Objective/Overview
CUHCC's mission is transforming care and education to advance the health of our patients and the communities we serve. The clinic is known for providing high quality care to diverse patients and is moving forward in improving timely access to care for patients. This position contributes to the efficiency and effectiveness of the clinic's services through integrated behavioral health interventions with patients. Staff in this position are a mental health resource embedded in medical/primary care, and provide assessment and brief interventions for patients with mental and chemical health needs. Staff will utilize an approach that supports patients' holistic health goals, recovery, autonomy, and balances their care team's recommendations. Staff will provide care management services for high risk patients that promote improved functioning, and the development of skills and management of chronic conditions of debilitating socioeconomic life circumstances. This position facilitates integrated care and acts as a resource for mental health and chemical health needs.

This position is primarily in person at our clinic location, with options for some remote work. Scheduled hours are between 7:30am to 5:30pm, Monday through Friday, with some flexibility in scheduling within those hours..

Essential Functions:
Conduct mental and chemical health screening and assessments in medical visits (25%)
Participate in workgroups related to patients' physical, mental, and chemical health screenings
Review data on screening incidence, outcome, and follow-up
Provide panel management for patients in crisis situations and/or with care plans for complex needs to ensure follow-up plan is under way
Participate in training for MA/LPN, front desk staff, and/or providers to ensure universal implementation of mental health, chemical health, and domestic violence screenings
Respond to provider's requests for additional support for patients with identified psychosocial needs or crisis situations as a result of positive screenings
Participate in workgroups, projects, and/or clinic initiatives focused on improving client whole person care outcomes
Review medical providers' schedules for patients' mental health, social, or substance use concerns, and facilitate brief pre-visit planning sessions

Provide brief interventions for patients' psychosocial and holistic health needs (25%)
Assess social, mental health, and substance use needs while building rapport with patients
Conduct screenings for chemical dependency, mental health symptoms, and social needs
Document all services in electronic medical record (EMR)
Promote harm reduction strategies and the recovery model tailored to patient's stage of behavior change
Provide psychosocial education, skill building, behavior change, crisis intervention, suicidal ideation assessment, de-escalation, and/or goal planning
Follow-up on emergency room visits (review discharge summary, planning, and follow-up)
Schedule appointments, coordinate transportation, and/or provide no-show follow-up calls
Obtain Releases of Information to communicate with patient's external care team and/or identified supports
Participate in quality improvement efforts, care team consults, and interdisciplinary groups as assigned
Create care plans with patients and their care teams that include patient goals and provider recommendations

Provide referrals to treatment for patients with mental and chemical health needs (25%)
Complete referrals to internal (e.g. case management, ARMHS, care coordination, DV/SA advocates, pro bono legal clinic, pharmacy) and external supports (e.g. NA/AA, support groups, community centers, SUD treatment, government benefits, disability resources, etc.)
Provide transitions of care (e.g. follow-up on a referral, communicate changes to care team, introduce patient to relevant staff members)

Other administrative duties (25%)
Attend all staff meeting, care coordination team meeting, and workgroups related to psychosocial care coordination in the clinic
Collect and maintain resources necessary to implement responsibilities of position
Build community partnerships with corresponding agencies
Engage in practices consistent with Health Care Home and Behavioral Health Home
Participate in speaking engagements as assigned

*CUHCC reserves the right to change or add duties to this position consistent with the job classification.

All required qualifications must be included in the application materials

Must meet qualifications in one of the following ways:
1) BA/BS in one of the behavioral sciences or related fields including but not limited to social work, psychology, or nursing from an accredited college or university AND

At least 2,000 hours of supervised experience in the delivery of services to persons with mental illness OR is proficient in the non-English language group of the ethnic groups CUHCC serves.

2) OR one or more of the following:

• has at least 6,000 hours of supervised experience in the delivery of services to persons with mental illness;
• is a graduate student in one of the behavioral sciences or related fields and is formally assigned by an accredited college or university to an agency or facility for clinical training or
• holds a master's or other graduate degree in one of the behavioral sciences or related fields from an accredited college or university and has less than 4,000 hours post-master's experience in the treatment of mental illness.
  

This position requires a negative TB test, and a Hepatitis B vaccination.

Preferred Qualifications:
Bilingual and/or bicultural in one of CUHCC's dominant languages: Spanish, Somali, Vietnamese, Hmong, or Lao
Masters degree in a clinical mental health field, including Master of Social Work (MSW), MA in Counseling and Psychological Services, or MA in Family Therapy
Provisional licensure in Social Work (LSW or LGSW), clinical counseling (LPC), or marriage and family therapy (LAMFT), requiring supervision
Experience in managing clinical care using an EMR
Experience working in a Federally Qualified Health Center (FQHC) or community health
Knowledge of community resources, social service agencies and/or health care reform
Experience in cross-cultural behavioral/mental health service delivery.

CUHCC serves nearly 11,000 patients a year through over 55,000 visits annually. The patient population comes from over 12 different racial and ethnic groups that span five continents. CUHCC's mission is to seek health equity in our community by advancing the well-being of diverse people. Candidates must be able to adapt behaviors to others' styles; interact with people who have different values, cultures, or backgrounds; be of service to difficult people; optimize the benefits of having a diverse workforce.

Teamwork is an essential skill to promote synergy within the organization. Candidates must be able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit.

Candidates must have excellent communication skills and be able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or clients; listen well.

Staff is expected to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.

Pay Range: Between $23.46/hr - $27.89/hr or $48,796.80 - $58,011.20/annually for 1.0 FTE; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

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