Non-Exempt Temporary or Casual

Community Outreach and Engagement Division, Department of Primary Dental Care

Overview:

The Community Outreach and Engagement Administrative Specialist will work as part of the administrative support team in the Department of Primary Dental Care, supporting the Community Outreach and Engagement Division Director, Community Relations and Outreach Associate, faculty and staff in their academic, administrative, clinical and research mission, specifically for tasks related to the Minnesota Department of Health's Rural and Underserved Clinical Rotation (MDH RUCR) grant. This position calls for an experienced professional who can multi-task, think proactively and critically, work independently, thrive in a team environment, and help to grow the profession of the next generation of oral healthcare providers. This position interacts with students, staff, faculty, university administrators and community stakeholders inside and outside the School of Dentistry.

You can find out more about the Division of Community Outreach and Engagement and our partnering dental clinics on our website.

Essential Functions:

(70%) Administrative Support in the Community Outreach and Engagement Division

* Serve as a rural community liaison specifically for Northern Minnesota outreach sites.
* Schedule and arrange community engagement activities for students as instructed by Community Outreach and Engagement Division Director.
* Collect and organize data for MDH RUCR grant reports including but not limited to number of attendees at Community Outreach events, Alumni, Admissions and Outreach Collaborative events, patient and county demographics, number of patient visits, number of completed procedures, and student survey feedback utilizing School of Dentistry software.
* Send invitations and track RSVPs for Alumni, Admissions and Collaborative events.
* Prepare agendas and attend meetings, record & disseminate minutes as needed.
* Create Community Outreach and Engagement print materials as directed.
* Create reports based on collected data and present at community events as needed.
* Support Outreach office in identifying and applying for grants and in grant reporting.

(25%) Curriculum Support for the Community Outreach and Engagement Division's MDH RUCR related course

* Communications:
o Communicate clearly and professionally with students and faculty to explain Outreach policies and procedures, while working to independently and proactively resolve problems.
o Independently compose and send professional communications to all stakeholders of the Community Outreach and Engagement Division, which includes but is not limited to students, faculty, staff, community leaders and agencies, healthcare workers, and affiliate partners.
o Understand and communicate the different forms of financial support available to students after completing rural outreach rotations.

(5%) Other duties as assigned

Required Qualifications:

• High School Diploma/GED
• Minimum of four years of related office experience. Education/training beyond high school may be substituted for some of the years of experience.
• At least one year of experience with customer service.
• Experience using Microsoft Office Software.
• Outstanding verbal, written, and interpersonal communication skills.
• Ability to travel to Outreach sites throughout Minnesota, South Dakota, North Dakota. Travel includes up to 6 annual visits to greater Minnesota sites.
• Current resident in rural Northern Minnesota to serve as rural liaison for Northern Minnesota outreach sites.

Preferred Qualifications

• Ability to organize and prioritize.
• Ability to work independently while performing assigned administrative services.
• Proven ability to multi-task while maintaining attention to detail
• Demonstrated experience and ability to work with diverse populations in complex environments.
• Ability to manage workflow and integrate new projects.
• Working knowledge of university resources, financial systems, and procedures.
• Experience using web-based applications such as Google Collaboration Tools.
• Experience using database applications, specifically Customer Relation Management tools (such as Slate/Salesforce).
• Event planning and/or travel arrangements support experience.

The University of Minnesota School of Dentistry is the state's only dental school and the only dental school in the northern tier of states between Wisconsin and the Pacific Northwest. The School of Dentistry advances health through scientific discovery, innovative education, and the highest quality care for all communities. Our impact extends beyond dental offices to classrooms and clinics throughout the region. We educate dentists, dental specialists, dental therapists, dental hygienists, dental educators, and research scientists.

Pay Range: $37.82/hour; depending on education/qualifications/experience.

Retirement plan options are available for Civil Service, Faculty, Labor-Represented, Professional & Administrative, and Temp Casual classifications. Learn more about retirement plans.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).