Workplace Ambassador/Mailroom Clerk

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

The Workplace Ambassador/Mailroom Clerk plays a crucial role in creating a positive and engaging workplace environment for employees and visitors. This position serves as the cornerstone of daily operations by providing exceptional customer service, fostering community collaboration, and supporting various workplace initiatives. As a friendly and knowledgeable point of contact, you'll ensure the workplace operates smoothly while meeting the diverse needs of occupants and stakeholders. This role combines traditional mailroom operations with modern workplace experience management, contributing directly to JLL's commitment to creating outstanding work environments that enhance productivity and employee satisfaction.

What your day-to-day will look like:

* Sort, collate, and distribute mail while managing outgoing shipments through Fed-Ex, UPS, DHL, and USPS with proper postage and documentation

* Provide excellent customer service to employees and visitors by responding to inquiries, providing information, and addressing concerns promptly and professionally

* Assist employees with workplace-related needs including room bookings, equipment requests, and IT support coordination while serving as a resource for workplace policies and procedures

* Support event coordination and execution including room setup, catering coordination, and audiovisual equipment management for workplace meetings and activities

* Maintain and manage workplace amenities such as break rooms, lounges, wellness rooms, and collaborative spaces ensuring cleanliness, orderliness, and functionality

* Promote workplace health and safety protocols including proper equipment use, emergency procedure adherence, and incident or hazard reporting

* Complete additional administrative tasks including document management, data entry, scheduling, meeting coordination, and special project assistance as organizational needs arise

Required Qualifications:

* High school diploma or equivalent education level

* Proven experience in customer service or hospitality role, preferably in corporate or commercial real estate environment

* Excellent interpersonal and communication skills with ability to build relationships and communicate effectively with diverse individuals

* Strong organizational skills and attention to detail with ability to multitask effectively in fast-paced environments

* Tech-savvy with ability to navigate workplace technology tools, equipment, and software systems

Preferred Qualifications:

* Additional certification or coursework in customer service, business, or related field

* Professional and approachable demeanor with ability to represent the workplace effectively and positively

* Flexibility and adaptability to changing work demands and schedules, including occasional weekends or evenings for special events

* Knowledge of health, safety, and security protocols applicable to workplace environments

* Basic knowledge of office equipment operations and administrative task management

* Strong problem-solving skills with ability to address and resolve workplace-related issues independently

* Passion for fostering positive work environments and promoting employee engagement and morale

Location: Atlanta, GA

Work Shift: Standard business hours

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.