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Program Support Specialist

22nd Century Technologies, Inc.
Payrate: $34.04 hr/ on W2
United States, New Jersey, Hamilton
Dec 22, 2025
Job Title: Program Support Specialist

Payrate: $34.04 hr/W2

Location: Hamilton, NJ 08629

Work Hours: 9 am to 5 pm. lunch period: 1 hour (Unpaid)

Job description:

Equipment to be used by the temporary staffing professional(s) :

  • Computer, copier, printer.


Computer software to be used:

  • Microsoft Office, Zoom, MS Teams.


Interview Mode

  • Virtual.


Knowledge, Skills, Education, and/or Experience:

  • Bachelor's Degree from an accredited college or university.
  • Social Services experience/background.
  • Working in an office setting within a social services' related field.
  • Previous employment in a local/federal eligibility office, preferred.
  • Ability to understand computer systems as they relate to program activities
  • Project management background.
  • Training/teaching experience.
  • Systems background helpful- but not required.


Role & Responsibilities:

  • Coordination of User Acceptance Testing.
  • Responding to Help Desk Tickets/Troubleshooting System Issues.
  • Writing of business requirements for system changes.
  • Train-the-Trainer activities.
  • Project management activities- facilitating meetings, coordination of training/materials, change management, coordination/liaison with vendors, local offices, executive management and Information Technology Units.


Required Skills:

  • Microsoft Office applications such as Word, Outlook, Teams, Excel etc. Zoom.
  • Bachelor's Degree from accredited college or university.
  • Social Services background/experience. Working in an office setting within a social services' related field.
  • Ability to understand computer systems as they relate to program activities.
  • Project Management.
  • Training/Teaching Experience.


Desired Skills:

  • Systems Background.
  • Highly desired.
  • Previous employment in a local/federal eligibility office.

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