Campus Experience Administrator

Are you passionate about delivering exceptional customer service while managing multiple priorities in a dynamic environment?

Helping You Thrive By:

• Offering competitive wages and benefits, that support your life both in and out of work
• Providing a flexible hybrid work schedule, meaning we expect the office to be your primary place of work, balanced with choice and control.
• Creating continuous learning opportunities to help you grow and upskill.
• Fostering a culture of inclusion where employees feel seen, heard and valued - and living it out every day.
• Empowering you to make a meaningful impact on people and the planet through your work and Steelcase's ongoing commitment.

You'll Support Meaningful Work By:

• Greeting and assisting visitors, staff, and vendors with professionalism and warmth
• Managing front desk operations including phone calls, emails, and walk-in inquiries
• Coordinating visitor access, parking, and security protocols to ensure a safe environment
• Scheduling and organizing meetings or events, including room reservations and catering needs
• Processing and tracking purchase orders and invoices for facility-related expenses
• Maintaining a clean, organized, and welcoming reception area
• Supporting facility operations by generating ServiceNow reports and dispatching requests

Minimum Qualifications:

• High School Diploma required; Associate Degree or Bachelor's Degree in hospitality management, business or related field preferred
• 3-5 years of experience in a receptionist, administrative, or customer service role
• Prior experience in hospitality services industry preferred
• Proficiency in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel, Teams)
• Ability to professionally and effectively interact with visitors, employees, and vendors
• CPR Certification preferred

Desired Skills and Experience:

• Strong interpersonal, communication, and computer skills
• Excellent business etiquette and appearance
• Good organizational skills with the ability to manage and prioritize multiple activities
• Ability to work independently and exercise sound judgment
• Familiarity with work order systems such as ServiceNow or facility scheduling tools
• Knowledge of facilities management and campus operations
• Strong attention to detail and problem-solving skills

Doing better for people and planet

Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.

Why People Choose to Work with Us

At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. If we can make the application process easier through accommodation, please email us at myhr@steelcase.com.

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