Facilitator II - Assignment Based (Part Time) (On-Call)

The Department of Management Information Systems (MIS) is seeking applicants for a part-time/on-call Facilitator to support faculty teaching online courses, specifically MIS 373 - Basic Operations Management, OSCM560 - Operation Management and OSCM 571 - Optimization and Decision Support Modeling for Business.

The selected applicant will improve the student experience by assisting instructors with tasks such as providing responses to student inquiries, grading assignments, holding virtual office hours, and monitoring discussion boards. Additional duties will vary based on course and instructor.

A facilitator position is not a continuous position, and assignments are not guaranteed for every session. This is an on-call position.

The chosen Facilitator may support MIS courses across all Eller Online programs. Assignments will last the duration of the online course, which can range anywhere from 7 to 15 weeks. This position is limited to a maximum of 19 hours per week; however, assignments typically average between 10-15 hours per week for the duration of the course. Hours vary from week to week depending on the needs of the course. Facilitators hired for MIS courses may be asked to support other online Eller programs if qualified.

Course facilitators will need to provide their own computing equipment and have access to reliable, high-speed internet. No special software will be required, although the device(s) must be capable of using virtual conferencing software and accessing the D2L LMS and course textbooks and materials.

The MIS Department is one of six academic departments in the Eller College of Management at the University of Arizona. The department has been ranked in the top 5 in the field of information systems for over 30 years.

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Faculty will each require different levels of support depending on the subject area and design of the course. Duties for Operational Management courses will include:

• Timely reviewing and grading of assignments (including providing feedback to students).
• Monitoring student participation and managing violations.
• Alerting the instructor to possible plagiarism, copying or other academic integrity violations that were detected while grading.
• Entering grades into the D2L course LMS.

Other duties assigned:

• Monitoring discussion boards and responding to student comments.
• Responding to student inquiries and/or using the UA's LMS (D2L).
• Holding regularly scheduled office hours in a virtual environment.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Master's degree or higher in MIS or related field.
• Minimum of 3 years of relevant work experience.

• Intermediate- or advanced-level Excel user.
• Any background in math, optimization, and simulation, e.g., an industrial engineering degree, would be a plus (but not necessarily required).
• Experience teaching and/or facilitating college level courses.
• Experience with Learning Management Systems (LMS).
• Operations Management experience.