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Office Services Associate - Boston

RR Donnelley & Sons
life insurance, parental leave, paid time off, tuition assistance, 401(k)
United States, Massachusetts, Boston
Dec 22, 2025
Company Description

Williams Lea by RRD is a global business support services company with a strong legacy-over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world-especially within legal, financial, and professional services industries.

We're a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it's supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we're the behind-the-scenes team making everything run smoothly


    Job Description

    Williams Lea is hiring for an Office Services Associate for our Boston office!

    Schedule Options:

    Mon-Fri; 7:30am - 4:30pm

    Mon-Fri; 8am-5pm

    Mon-Fri; 9am-6pm

    The primary function for this role will be general mailroom and office support. If you are passionate customer service and working in a professional environment with a team atmosphere completing mail & shipping services, copying, and general office requests, this job could be for you!

    Job Duties:

    • Ensure that job tickets are properly filled out before beginning work.
    • Perform work in copy, fax, mail, general requests and intake functions as needed and according to established procedures.
    • Communicate with supervisor or client on job or deadline issues.
    • Meet contracted deadlines for sending and delivering faxes.
    • Troubleshoot basic equipment problems.
    • Load copiers with various paper and toner.
    • Must be able to lift up to 50lbs. on a regular basis.

    Qualifications

    Job Qualifications:

    • High school diploma or equivalent.
    • Minimum (1) year office services experience preferably in a legal, banking or large corporate environment.
    • Skilled in the use of fax, mail, phone & and/or digital reprographics equipment.

    In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

    Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

    We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.


    Additional Information

    Thesalary range for this role at the noted RRD location is $20/hour - $22/hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs.Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

    All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

    RRD is an Equal Opportunity Employer, including disability/veterans

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