Customer Service Representative

Staffmark Group
$17.20-$17.75
paid holidays
United States, New York, East Aurora
Dec 21, 2025
Staffmark is hiring a Customer Service Representative for a well-established company inEast Aurora, NY. This exciting new opportunity offers stability, a flexible schedule, and a supportive team environment. We're looking for candidates with strong communication skills, a customer-focused mindset, and at least one year of collections experience. If you're ready to grow your career in a structured setting, we want to hear from you! Please note, this is an in-office position. Candidates MUST be within commuting distance ofEast Aurora, NY Pay: $17.20 - $17.75/hour +offers commission that averages $3,000/month Full Benefits Starting Day One Schedule: Training: Monday-Thursday: 8:00 AM-5:00 PM Friday: 8:00 AM-4:30 PM Post-Training: Monday-Thursday: 8:00 AM-9:00 PM Friday: 8:00 AM-7:00 PM Must work 2 nights until 9pm a week-Employees can work 8 hours of choice between the hours listed. Responsibilities: Make inbound and outbound collection calls Discuss payment options and negotiate arrangements Perform skip tracing and data verification Follow call scripts and document interactions Verify bankruptcy, disability, or garnishment claims Comply with state/federal regulations and company policies Qualifications: High school diploma or GED Minimum 1 year of collections experience Basic computer skills and navigation skills Strong communication, typing, and organizational skills Familiarity with standard office systems and procedures Our client offers a full benefits package and long-term career potential. A detailed benefits overview will be provided upon hire. Apply now to connect with a recruiter and explore this opportunity to join a company that values your growth and success. Please note, this is an in-office position. Candidates MUST be within commuting distance ofEast Aurora, NY The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.