Financial Services Contact Specialist

Staffmark Group
$17.20-$17.20
paid holidays
United States, New York, Perry
Dec 21, 2025
Financial Services Contact Specialist Ready to take the next step in your career? Staffmark is here to help you get there. As one of the nation's leading staffing agencies, we've spent decades matching talented individuals with opportunities that support long-term growth. We're currently hiring a Financial Services Contact Specialist in Perry, NY. Schedule & Pay Training Schedule: Monday-Thursday, 8:00 am-5:00 pm, and Friday, 8:00 am-4:30 pm Post-Training Schedule: Monday-Thursday, 8:00 am-9:00 pm, and Friday, 8:00 am-7:00 pm, with one required evening shift per week until 9:00 pm Pay Rate: $17.20 per hour What You'll Do Communicate with individuals regarding delinquent accounts and discuss payment or resolution options Conduct skip-tracing to identify updated contact and employment information Manage inbound and outbound calls while negotiating payment arrangements and documenting activity Follow established scripts, procedures, federal and state regulations, and company policies Gather and verify information related to wage garnishments, litigation, and other special account circumstances Maintain accurate records and partner with leadership on complex or escalated cases What We're Looking For High school diploma or GED required; one year of collections experience Strong communication, organizational, and customer service skills Proficiency with typing, computer systems, and office software High attention to detail and the ability to follow strict compliance guidelines Ability to work independently while maintaining a professional demeanor Bilingual candidates are encouraged to apply Staffmark Employee Benefits Our client offers a range of competitive benefits to keep their teams happy, healthy, and invested. An outstanding benefits package will be disclosed upon hire. This is a direct-hire position! Apply Today Click Apply Now to start Staffmark's quick and convenient application process-apply right from your phone! The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.