Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Administrative Assistant - I Location: Casper, WY. Role Overview:
- Our General Offices serve as crucial hubs for our insurance agents and advisors throughout the country, providing them with support in various aspects of their business. We are seeking a motivated and efficient Operations Specialist to support the daily operations in one of our General Offices.
- This role resides within our Service organization and is the first point of contact for agents and clients. In addition, they provide dedicated support to the local Managing Partner, handling administrative and operational responsibilities to streamline processes for Agency stakeholders.
- The role requires strong relationship-building skills, organizational abilities, effective communication, as well as a proactive approach to problem-solving, ensuring the smooth functioning of the organization.
Responsibilities:
- Provide administrative and operational support to the Managing Partner and management team.
- Collaborates with the onsite Service Leader to ensure efficient operations.
- Act as a point of contact for agents, addressing their inquiries promptly and professionally.
- Greet and welcome visitors-candidate must be comfortable with customer faces, with excellent interpersonal skills sets.
- Answer and direct phone inquiries-excellent phone etiquette.
- Coordinate accounts payable and receivable, including efficiently managing requests related to Agent payments, submitting operational expenses, and reconciling purchase cards.
- Handle incoming and outgoing mail and deliveries, to include incoming correspondence distribution in accordance with regulatory guidelines.
- Assist with facility management (building maintenance requests, troubleshoot local network issues, etc.).
- Manage resource assignments for new agents, ensuring their onboarding experience is smooth.
- Additional administrative duties such as control reports, coordinating conference rooms, preparing for meetings, and handling fingerprinting for candidates.
Essential Skills:
- The role requires strong relationship-building skills, organizational abilities, effective communication, and a proactive approach to problem-solving, ensuring the smooth functioning of the organization.
Required Skills:
- Ideal candidate should have experience in customer service and/or office administration.
- Excellent written and verbal communication skills.
- Strong computer skills with proficiency in the Microsoft Office Suite.
- Associates, or bachelor's degree preferred, but not required.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.
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