Join a fast-paced team driving the design and documentation of advanced telecommunications transmission systems. You'll deliver voice, video, data, and wireless services across regional and national converged networks. Access Engineers are accountable for projects, including database management, and are focused on the circuit design perspective of services ranging from DS-0 to DWDM. Projects also include native ethernet and IP services delivered over fiber optical and hybrid coaxial lines (HFC). Position is in a high paced environment with numerous tasks involving a wide array of product types and network architectures including legacy SONET and TDM transport.
Job Description
- Under general supervision, executes detailed network implementations for new technology.
- Must be to design complex 3 tier and 2 tier network architectures
- Successful candidate must be able to understand ISP and enterprise network tiers and deployments.
- Must be able to perform WIFI predictive, active and passive Site Surveys. Must be able to use the tools like Ekahau, IBwave etc.
- Supports implementation and deployment of new services, systems, applications and architectures with installation, configuration, integration, evaluation, testing, documentation, and training.
- Must have hands on experience with multiple WIFI vendors, Cisco , Meraki, Aruba, Extreme, Ruckus
- Must have hands on experience configuring Layer 3 and Layer 2 devices like Routers and switches
- Must be able to work and handle multiple projects and be able to meet aggressive timelines.
- Must be able to create engineering packages with Network engineering topologies.
- Participates in industry bodies monitoring technologies, proposals, and issues of technical interest and relevance to network operations.
- Provides engineering/technical support to Cox HN Sales and Sales Engineering.
- Assists with coaching and mentoring of engineers and Cox tiered support teams.
- Prepares and delivers technical documentation and presentations.
- Handson experience with configuring Firewalls, Palo Altos, Fortinet, Cisco etc.
- Handson experience with Cisco WLC, Cisco Catalyst Center, Aruba Central, Aruba Air Pass, Aruba wireless controllers.
- Handson experience with multicast routing.
- Partners with cross functional teams like, Sales, Marketing, Project Management, Design engineering, and installations.
- Opens, tracks, executes, and resolves escalated trouble tickets as the top-level operational escalation path related to outages and trouble conditions on network platforms. Provides technical support for all Cox transmission media.
- Partners with Vendors to qualify new product and actively participate in product development.
- Must be able to travel to customer site to conduct site surveys for collecting enough data points to put together Bill of Materials (BOMs) for the Cox HN Sales leads.
- Creates Bill of Materials (BOMs) cost estimates for managed WIFI, Video In room entertainment systems and enterprise Network.
- Works with other business partners to manage local network tools to ensure network health and tool availability.
Min Qualification
- Bachelor's degree in a related discipline and 2 years' experience, or alternative combinations such as a master's with up to 2 years' experience, or 6 years' relevant experience
- Required Strong knowledge and hands on experience in OSI Layer 3 and Layer 2 Protocols. Handson experience with managed enterprise WIFI products.
- 2 year of experience designing complex networks and services and translating designs and architecture into operational practice and documentation
- 1 year of experience troubleshooting network devices and diagnostics capabilities (e.g., Documented Methods and Procedures, documented outage restorations)
- Excellent interpersonal, leadership, presentation, and collaborative skills to work effectively across teams
Preferred:
- Degree in a related field (Information Systems, Computer Science, Software Engineering, Information Security, etc.)
- Experience inMSO, ISP environment
- Certifications: CCNA, JNCIA, CCNP, CWNA , CWDP, CWSP, CWNP.
- Experience in telecommunications industry desired - preferably 3-5 years operating in a tiered level technical service assurance and/or service implementation environment
USD 79,400.00 - 119,000.00 per year
Compensation:
Compensation includes a base salary of $79,400.00 - $119,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
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Cox Communications
$79,400.00 - $119,000.00 / yr
parental leave, paid time off, paid holidays
Nov 07, 2025