Section Manager, EV Outreach and Program Sales Strategy and Operations

Overview

Responsibilities

• Con Edison, a multibillion-dollar energy utility, is leading the clean energy transition in New York City and Westchester County. We are investing hundreds of millions of dollars annually to integrate distributed resources into our electric and gas systems, support electric vehicle charging infrastructure, and scale adoption of energy efficiency and clean heating technologies across our customers.
• Build your clean energy career on one of the largest electric vehicle teams in the country implementing the largest make-ready program and the countrys first commercial managed charging program!
• This is a great role to demonstrate your ability to drive results, apply cross-disciplinary skills to the clean energy space, collaborate closely with diverse teams, meaningfully support customers, and gain firsthand experience with the clean energy transition and the EV charging market.
• The E-Mobility / Electric Vehicles (EV) section manager of EV Outreach and Program Sales Strategy and Operations will be a critical and primary influence in helping the successful outcome of the department's performance in the near and the long term. They will develop the vision for marketing, outreach, education, relationship management, and strategy for achieving business sales goals that combines customer needs and flexibilities with internal organizations' needs related to grid planning.
• The Section Manager will achieve superior outcomes by offering the highest level of service and empathetic engagement with customers as the team pursues lead conversions.
• Will oversee a team of marketing, and business development managers and their teams responsible for sales, trade ally management and training, marketing, market intel/analysis, and strategic longer-term customer relationship functions.
• Oversee sales forecasting, sales quality monitoring and management, reporting of metrics associated with success and marketing budget development as it pertains to electrification.
• Responsible for collection and analysis of data to measure performance, account and project management effectiveness while developing market analytics and staying abreast of industry trends and state policy evolution.
• Direct teams responsible for implementing these functions by fostering a culture of best-in-class performance, professional development and highly collaborative teamwork that values creativity and independent thinking.
• Engage with Company leadership and other stakeholders to influence market transformation, new program(s) design, long-term grid planning that considers long-term customer plans and policy directives, direct sales to customers and potentially sales through channel partners such as retailers, market partners, trade allies, distributors.
• Lead development and execution of outreach and marketing vision and implementation for the E-Mobility Department, synthesizing current and future market trends, voice of the customer, and program team inputs.
• Provide thought leadership and direct the team responsible for implementing sales and relationship management functions.
• Collaborate with strategy and program teams to take strategic priorities and convert them to actionable steps including the design of new program(s)/initiatives.
• Lead all aspects of the sales and marketing functions including the development of sales plans, forecasts and quotas to achieve business goals.
• Lead development and execution of sales plans and setting of goals/quotas that help to identify new customer and segment opportunities.
• Create processes to continuously improve sales and account management success including lower attrition levels.
• Provide sales forecasts and pipeline updates for operations, financial and forecast planning.
• Interface closely with the utility-side engineers and grid planners to provide insights to others departments while also providing superior service to customers to provide a best-in-class electrification customer experience.
• Lead market research and work across the E-Mobility & Demonstrations team to collaboratively adjust strategy accordingly.
• Set the vision for and lead the production of high visibility events.
• Present to various stakeholders to promote the Companys electrification program in support of the sales and other strategic functions.
• Recruit, develop and retain an engaged and diverse workforce.
• Actively support the professional development of the business development & strategic accounts team.
• Build and maintain strong relationships with key internal and external stakeholders.
• Lead engagement with trade allies, market partners and other stakeholders to regularly inform about new and relevant information.
• Keep abreast of industry and sales trends; develop and maintain expertise on business development and account management best practices.
• Perform other related task and assignments as required.
• Attend, network, and speak at events when needed.

• Management # of Direct Reports: 3-6 Indirect Reports: 6-12
• Weekly # of Direct Reports: Indirect Reports:

Qualifications

• Bachelor's Degree in Business, Sales, Marketing, Communications or related fields and a minimum of 8 years work experience 3 years relevant work experience or
• Master's Degree Master's or MBA and a minimum of 6 years of relevant experience.

• Master's Degree Master's or MBA and

• Experience managing individuals, teams and projects. Required
• Proven leadership and interpersonal skills with the ability to drive results by collaborating with internal and external stakeholders to build consensus. Required
• Must have excellent oral and written communication skills and interpersonal skills necessary to successfully interface with and influence executives, customers, business partners, regulators, public officials and other external stakeholders. Required
• Demonstrated ability to analyze and synthesize data into business insights and effectively communicate the information in oral and written deliverables. Required
• Proven track record in developing marketing and/or sales strategies, strong analytical skills and knowledge of CRM systems. Required
• Must be well organized, detail oriented and flexible to handle multiple assignments and deadlines. Required
• Familiar with New York States market transformation initiatives and demonstrated organizational skills, and the ability to see the big picture and attention to detail. Required
• Experience in vendor oversight, including contract development, monitoring and performance as well as budget management. Required
• Flexibility to deal with ambiguity and comfortable working in a dynamic environment. Required
• Demonstrated work experience leading a fast-paced, project-oriented team preferred and experience in or knowledge of regulated and/or market driven utility programs or similarly structured initiatives. Required
• Highly proficient in Microsoft Office suite (i.e. Outlook, Excel, Word, PowerPoint) Required
• Project management experience and experience in Oracle products. Preferred
• Project management experience and experience in Salesforce. Preferred
• Strong knowledge of business operations is preferred. Preferred

• Driver's License Required

• Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
• Must be able and willing to travel within Company service territory, as needed.