Internal Communications Manager

NaphCare is growing and we have an excellent opportunity for an Internal Communications Manager to join our team on-site at our Corporate Headquarters in Birmingham, AL.

The Internal Communications Manager ensures employees are informed, engaged, and aligned with the organization's vision, strategy, and values. This role connects leadership messages to frontline understanding-helping every employee see how their work contributes to the bigger picture.

Key purposes include:

Building transparency and trust between leadership and employees.
• Strengthening company culture through storytelling and consistent messaging.
• Driving engagement by ensuring employees understand goals, priorities, and updates.
• Managing communication channels (intranet, newsletters, town halls, internal campaigns).
• Supporting change management initiatives through clear, timely communication.

Job Duties and Responsibilities:

• Develop and execute internal communication strategies aligned with company objectives.
• Partner with HR, Marketing, and Operations to coordinate consistent messaging.
• Draft, edit, and distribute internal content such as announcements, newsletters, leadership messages, and intranet updates.
• Plan and manage employee engagement campaigns, culture initiatives, and town halls.
• Measure communication effectiveness through surveys, analytics, and feedback loops.
• Advise leaders on tone, clarity, and timing for key communications.
• Manage internal branding to reflect the company's mission and values.

QUALIFICATIONS (Education, Experience and Certifications)

• Bachelor's degree in Communications, Marketing, or related field.
• 5+ years in corporate communications, internal communications, or employee engagement.
• Excellent writing, editing, and storytelling skills.
• Strong interpersonal and organizational abilities.
• Experience with digital communication tools and platforms.

COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Problem solving-the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully

• Interpersonal Skills-the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
• Oral communication-the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
• Written Communication-the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
• Planning/organizing-the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Quality control-the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Adaptability-the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Dependability-the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS

• Long periods of sitting at a desk performing light physical work, including working at a computer terminal.
• Light physical work involving lifting and carrying.
• Talking and listening to communicate ideas or requirements to individual staff members.
• Visual acuity to listen attentively and accurately.

Why Join NaphCare?

NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company.

NaphCare Benefits for Full-Time Employees Include:

• Health, dental & vision insurance that starts day one!
• Prescriptions free of charge through our health plan, beginning day one!
• Lowest Cost Benefits!
• Employee Assistance Program (EAP) services
• 401K and Roth with company contribution that starts day one!
• Tuition Assistance
• Referral bonuses
• Term life insurance at no cost to the employee
• Generous paid time off & paid holidays
• Free continuing education and CMEs

If you would like to speak with me to learn more about this position and NaphCare, apply directly to the position to initiate the application process, and I'll be in touch.

Equal Opportunity Employer: disability/veteran

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The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.