Technical Writer II - EA Tech

Starkey is adding a Technical Writer II to it's operations team in Eden Prairie, MN. If you have a manufacturing background with technical writing or heavy documentation this could be an ideal position for you. The Technical Writer II position is responsible for the completion and release of product, component, and process documentation for new and existing products with input from applications engineers and technicians. In addition this position will work with Materials Management, Quality, Integration Technologies, Mechanical, Documentation Services, Marketing, Operations, Manufacturing, Hybrid Engineering, Project Management, and Starkey Facilities. Starkey offers a full benefits package along with 4 weeks of PTO.

Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better. Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what's possible. We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide.

Watch this video to see more of what sets Starkey apart.

https://youtu.be/9cUYwTlCepg?si=wkovx8_R_iINfrc6

JOB SUMMARY DESCRIPTION

The Documentation Technician position is responsible for the completion and release of product, component, and process documentation for new and existing products with input from applications engineers and technicians. In addition this position will work with Materials Management, Quality, Integration Technologies, Mechanical, Documentation Services, Marketing, Operations, Manufacturing, Hybrid Engineering, Project Management, and Starkey Facilities.

The processing of Product and Process Specific Documentation is compiled. All documentation is reviewed for accuracy of revision, part numbers, descriptions, process flow, BOM and content. Revision control for all Documentation is maintained in Oracle. During processing and after approval, the Documentation is properly posted to the appropriate location.

Electronic Documentation Technician II signifies that at least 50% of the competencies of the next higher career "track" have been achieved.

JOB RESPONSIBILITIES

• Request required part numbers
  
  
  
  • Request part number from materials management with description, manufacture / purchase and cost.
  
  
  
  
• Create / Update existing documentation and Bill of Material.
  
  
  
  • Create Vendor Specification using Starkey template and Starkey part number.
  • Update existing Vendor Spec, Update the current Rev Spec and save as next revision.
  • Create Technical publications using appropriate Software.
  • Obtain photos using appropriate Software.
  • Physically assemble current and future products to verify assembly procedures.
  • Develop supporting graphics from 3D CAD models and maintain the files in a content management system.
  
  
  
  
• Peer review, release documentation and Bill Of Material
  
  
  
  • Specification will be released to Eng Rev prior to qualification and Alpha release after qualification.
  • Peer review document On-line Documentation with appropriate personnel.
  • Verify if translation is needed and work with appropriate facility for translation.
  
  
  
  
• Ensure Bill of Material are released at an Alpha Revision for Production readiness
  
  
  
  • Submit Forms (Change Form, SharePoint and Deviation).
  
  
  
  
• Support process and product improvement efforts
  
  
  
  • Conduct Bill of Material review.
  • Support process improvement efforts, SharePoint & Deviation and Facilities support.
  
  
  
  
• Other duties/responsibilities as assigned

JOB REQUIREMENTS

Minimum Education and Experience Requirements

• Education
  
  
  
  • 2 year degree/certificate or completed course work in electronic technology desired
  
  
  
  
• Experience
  
  
  
  • Minimum 2 years of experience in manufacturing production environment or product development desired
  
  
  
  

Knowledge / Technical Requirements

• Knowledge of hearing aid components desired.
• Knowledge of Adobe Acrobat Standard, Adobe Photoshop, Adobe Illustrator, Dream Weaver, Microsoft Office, Microsoft SharePoint, Oracle Systems, Windchill, Arbortext, Creo view, Creo Illustrate desired.
• Knowledge of geometrical tolerance desirable.

Competencies, Skills & Abilities

• Ability to work independently with Adobe Acrobat Standard, Adobe Photoshop, Adobe Illustrator, Dream Weaver, Microsoft Office, Microsoft SharePoint, Oracle Systems, Windchill, Arbortext, Creo view, Creo Illustrate desired.
• Strong interpersonal / communication skills required.
• Must be well organized.
• Ability to work efficiently on multiple projects with strong attention to detail and deadlines.
• Excellent writing skills and grammatical ability

WORK CONTEXT

Working Conditions

• Normal business and electronics lab conditions, <10% travel required.

Equipment Operation

• Normal office equipment, scanner, copier, printer, camera equipment, microscope, soldering iron, UV light, telephone.

Salary and Other Compensation:

The target rate for this position is between $26.65/hr to $35.23/hr. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits: The following benefits for this position, subject to applicable eligibility requirements, include medical, dental and vision insurance, 401(k) retirement plan with company match, company-paid life and short-term disability insurance, long-term disability insurance, employee assistance plan, hearing aid benefits, Paid Time Off, paid holidays, paid floating holidays, paid volunteer service day, paid paternity and maternity leave and tuition reimbursement.

This position is eligible for a bonus based upon performance results. There is no guarantee of payout.

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