Credit Specialist

Job Title: Credit Specialist

Duration: 6 months

Location: Westbrook Maine 04092 (Hybrid)

Pay Rate: $22.00 - $24.28 hourly

Schedule: 9:30am - 6pm

JOB SUMMARY

Location: Hybrid- 2X week in the Westbrook, ME office - Wednesday required, other day flexible.

We contact customers about their past due bills via email, phone, letter. We work with multiple systems and internal departments to resolve all stages of delinquency.

Responsibilities:
* Perform a variety of accounts payable, accounts receivable, customer data, employee travel data/credit card administration and/or other related data input/posting/maintenance/ processing into financial accounts, related systems and other informational databases.
* Receive transaction information such as invoices, authorizations to pay and other information from related departments, outside vendors and others.
* Ensure information is complete before processing.
* Review information to input and determines correct procedures so accounts, systems and databases will be updated properly.
* Contact related departments, employees, customers, vendors, financial institutions and others as needed to clarify information.
* Input data into accounts, systems and/or databases according to established guidelines and procedures.
* Potentially administer corporate credit cards, which include issuing, activating, suspending and canceling cards and granting on-line access.
* Audit, validate and reconcile data for accuracy to ensure adherence to established policy.
* Resolve discrepancies and makes corrections as needed.
* Facilitate collection activities as appropriate.
* Respond to and research questions and issues as needed.
* Communicate with related departments, employees, customers, vendors, financial institutions and others to exchange information.
* Consult and interpret appropriate policies as appropriate and resolves issues.
* Train employees and others as needed.
* Maintain centralized customer master data on system.
* Set up and maintain account information, including sales, maintenance and other contracts and agreements.
* Review and enter sales contracts, maintenance agreements and other customer agreements.

NICE TO HAVE SKILLSETS:
* Excel
* Negotiation
* Accounts Receivable/Billing experience

What You Need to Succeed:

• Strong data entry and computer skills (SAP and MS Office preferred) with high accuracy and attention to detail.
• Excellent communication and customer service abilities.
• Organized, able to multitask, and work independently or in a team.
• You meet the physical requirements that go with working as a Financial Shared Services Assoc -Extensive sitting, phone and computer use. Extend and reach with hands and arms and use hands and fingers.
• Occasionally required to climb, balance, bend, stoop, kneel or crouch. Specific vision abilities required include close vision, color vision, depth perception and the ability to adjust focus.
• Hearing acuity sufficient to effectively communicate via telephone and in person.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.