Sr Mgr Product Strategy

About Sun Country Airlines

We're not your average airline. We're agile, resilient, and full of uncommon opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable. With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline and an enthusiastic team focused on connecting our community with their favorite people and places.

Sun Country Airlinesprovides the resources and support our employees need to succeed. Besides working at a great and growing company, as the Senior Manager, Product Strategy you'll enjoy these benefits and more:

• Comprehensive benefit package including dental and vision
• PPO and high-deductible health plans
• Health savings account and Flexible Spending Account
• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Time Off
• Paid holidays
• Life and AD&D Insurance
• Employee Assistance Program including counseling for employees and their family
• Fitness incentive and Stop Smoking Support

Senior Manager, Product Strategy Overview:

The Senior Manager, Product Strategy is responsible for driving the end-to-end vision for Sun Country's leisure product portfolio - from strategy and innovation to execution and performance optimization. This role requires a forward-thinking leader with a deep understanding of market dynamics, customer behavior, and travel industry trends. They will lead cross-functional teams to deliver differentiated products leading to customer satisfaction, strengthened partner relationships, and sustainable business growth.

The Senior Manager, Product Strategy will foster a high-performance culture, mentor a talented team, and collaborate across departments to align product initiatives with broader organizational goals.

Essential Roles and Responsibilities:

The Senior Manager, Product Strategy is responsible for these key areas:

Strategic Product Leadership

• Define and execute product strategy: Develop a comprehensive product strategy that aligns with company objectives and maximizes market opportunities for Sun Country Vacations.
• Market analysis and positioning: Lead market research initiatives to identify emerging trends, customer needs, and competitive landscape to inform product decisions.
• Product innovation: Identify opportunities for product differentiation and innovation that enhance our value proposition and customer experience.
• Portfolio management: Optimize the product mix to ensure balanced growth across destinations, accommodation types, and experience categories.

Product Development & Management

• Partner strategy: Develop and nurture strategic relationships with hotels, DMCs, CVBs, and other key partners to secure competitive advantages.
• Contract negotiations: Lead efforts to secure favorable rates, terms, and marketing programs that drive business performance.
• Product-market fit: Ensure product offerings align with customer segments and journeys in collaboration with eCommerce product management.
• Pricing and yield strategy: Implement sophisticated pricing and inventory management strategies to maximize revenue and profitability.

Product Operations Excellence

• Operational framework: Establish processes and systems that enable efficient product development and delivery.
• Technology integration: Drive enhancements to partner connectivity solutions, content management systems and group booking tools.
• Quality assurance: Maintain high standards for product content accuracy and presentation.
• Performance optimization: Continually evaluate and refine product operations to improve efficiency and effectiveness.

Business Performance & Analytics

• KPI development: Define clear metrics and KPIs to measure product performance and team effectiveness.
• Data-driven decisions: Utilize analytics to inform strategic product decisions and identify optimization opportunities.
• Financial planning: Develop and manage P&L forecasts and budgets for product initiatives.
• Executive reporting: Deliver compelling reports on product performance, market dynamics, and strategic initiatives to senior leadership.

Team Leadership

• Team development: Build and mentor a high-performing product team through coaching, career development, and performance management.
• Cross-functional leadership: Foster collaboration across departments to ensure alignment on product strategy and execution.
• Change management: Lead the team through organizational changes and product transformations effectively.
• Culture building: Create an environment that encourages innovation, accountability, and continuous improvement.

Supervisory Responsibility:

This position will manage a team overseeing specialty travel, product development, and product operations (two individual contributors and one manager).

Required Qualifications:

• Bachelor's degree in Marketing or similar business focus
• 6+ years experience in cross functional product roles with responsibilities including partnership management, revenue optimization and technology management
• 3+ years of management/supervisor experience with increasing leadership responsibilities
• Entrepreneurial mindset, with the tenacity to develop ideas independently and thrive in a fast-paced environment
• Demonstrated ability to collaborate and drive results at all levels within an organization; building partnerships and ensuring shared successes
• Exceptional communication and listening skills; ability to leverage those communication skills to gain buy-in and drive change
• Relentless customer focus
• Sound business judgment and proven ability to influence others
• Technology savvy - able to work with technology teams to develop innovative customer-centric solutions
• Ability to think and act fast, deal with ambiguity, and be able to develop ideas into scalable products

Preferred Qualifications:

• MBA or Master's degree
• Experience working at a commercial airline
• 5+ years of experience in the travel industry

Compensation:

Range $95,000 to $120,000

Classification:

Full-Time, Exempt

Work Location:

Hybrid - Minneapolis, MN

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

AAP/EEO Statement:

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

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