Pre-Production Clerk

Schedule: Monday-Friday, 8:00 a.m.-4:30 p.m. (occasional overtime required)
Compensation: $18.00-$18.50 per hour
Status: Non-Exempt / Non-Exclusive

The Pre-Production Clerk is responsible for accurately reviewing, processing, and maintaining prescription (Rx) orders to ensure timely and error-free workflow throughout the lab. This role requires strong attention to detail, communication skills, and the ability to collaborate effectively within a team environment.

• Review and process Rx orders according to established procedures.

• Make necessary corrections to Rx orders and communicate updates or questions to origin labs via phone or email.

• Monitor and respond to warning messages on the data entry screen.

• Enter alphabetic, numeric, or symbolic data from source documents into the system following on-screen formats and coding requirements.

• Verify accuracy by comparing entered data against source documents.

• Maintain a clean, organized workstation and ensure all materials are properly handled.

• Print Rx tickets, fold them, and place them in the appropriate job trays.

• Move job trays to the next production station and return used trays to the lens preproduction area.

• Communicate with other HOYA labs regarding Rx order corrections or job status inquiries.

• Answer inbound calls from HOYA labs and provide updates or assistance as needed.

• Perform end-of-day close-down procedures and archive work as assigned.

• Recalculate Rx jobs or send them to the server when necessary.

• Send daily reports and communications to management and lab teams.

• Cross-train and assist in other areas of the lab when required.

• High School Diploma or equivalent required.

• Strong attention to detail and accuracy.

• Excellent communication and teamwork skills.

• Ability to follow company policies, procedures, and work instructions.

• Capable of understanding and interpreting basic job work tickets.

• Willingness to work overtime or flexible shifts as needed.

This job description is non-exclusive. Duties and responsibilities may be added, removed, or modified at any time at the discretion of management. The ability to communicate openly and work collaboratively as part of a team is essential to success in this role.