Operational Risk Director

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

How you can make a difference

Are you ready to shape the future of risk management in a rapidly evolving tech landscape? HealthEquity's Enterprise Risk Management (ERM) Team is on the hunt for a visionary Operational Risk Director who thrives at the intersection of strategy, innovation, and resilience. This is more than a leadership role-it's a chance to architect the next generation of operational risk practices in a dynamic, tech-forward environment. You'll be central to the continued development and implementation of our ERM Program, working alongside senior leaders and cross-functional teams to identify, assess, and mitigate the risks that matter most. And here's the twist: we're looking for someone who's passionate about AI-its potential, its pitfalls, and its power to reshape industries. If you're tuned into emerging AI trends, understand the risks they pose, and are eager to embed AI awareness into enterprise risk strategy, we want to hear from you.

What you'll be doing

Lead the Second Line's strategic approach to operational risk, with a focus on technology, product, change management, and business risks.

• Champion AI risk awareness across the enterprise-help us stay ahead of emerging threats and opportunities.

• Partner with Technology, Product, IT, Security, Operations, and Strategy teams to challenge assumptions and elevate risk practices.

• Design and implement best-in-class operational risk frameworks, including policies, procedures, risk appetite, KRIs, and board reporting.

• Own and evolve operational risk dashboards for dynamic monitoring and executive insights.

• Conduct data-driven risk assessments, including modeling worst-case scenarios and planning mitigation strategies.

• Align ERM with strategic planning, budgeting, enterprise prioritization, and 10-K risk disclosures.

• Foster a culture of continuous improvement and collaboration across ERM, Compliance, and Internal Audit.

What you will need to be successful

• Advanced degree (PhD, MBA, JD) in risk management, business, finance, or technology.

• 8-12 years of experience in operational risk, with deep expertise across product, IT, security, privacy, and financial crime.

• Experience with GRC platforms (e.g., Archer, ServiceNow) and data visualization tools (e.g., PowerBI, Tableau).

• Background in regulated financial services or consulting for financial institutions.

• Public company experience preferred.

• Proven ability to challenge the First Line and escalate issues with confidence.

• Exceptional communication skills-able to translate complex risk concepts into clear, actionable insights.

• Intellectual curiosity, strategic thinking, and a passion for emerging technologies like AI.

#LI-Remote

This is a remote position.

The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range of benefits including:

• Medical, dental, and vision

• HSA contribution and match

• Dependent care FSA match

• Uncapped paid time off

• Paid parental leave

• 401(k) match

• Personal and healthcare financial literacy programs

• Ongoing education& tuition assistance

• Gym and fitness reimbursement

• Wellness program incentives

HealthEquity has a vision that by2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more.

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity - you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity's applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot's AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot.

At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.

As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.

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