Sales Manager - Channel Account Management

KEY RESPONSIBILITIES:

• Provide leadership, direction, and daily coaching to the Account Manager team to ensure achievement of sales and margin goals.
• Establish clear performance expectations and accountability standards for Account Managers.
• Conduct regular pipeline reviews, sales forecasting, and business reviews to ensure consistent execution against targets.
• Develop and implement best practices for customer management, quoting, and partner engagement
• Support Account Managers in complex negotiations, key customer opportunities, and conflict resolution.
• Identify skill gaps and provide ongoing training and development to enhance technical knowledge, sales effectiveness, and partner relationship management.
• Collaborate closely with National Sales Director, Regional Sales Managers, Business Development, Application Engineering, Product Management, Marketing, and Operations to ensure alignment with cross-functional support and strategic initiatives.
• Drive consistency in quote development, pricing strategy, opportunity qualification, and quote lifecycle management across all territories.
• Monitor competitive trends and provide feedback to leadership on market dynamics and growth opportunities.
• Ensure Account Managers maintain high standards of responsiveness, professionalism, and adherence to TCF Core Values.
• Collaborate with the VP of Sales to develop and execute channel growth strategies.
• Collaborate closely with the Business Development team to provide timely and accurate support on large or strategic opportunities (including Direct/OEM projects and complex quotes).
• Foster a culture of collaboration, accountability, and continuous improvement within the Account Manager team.
• Lead the improvement of our quoting process and be the business advocate of the implementation of changes to IT and Sales Operations.
• Own the change management of any internal and external of the quoting process.
• Maintain clear communication channels and shared processes between Account Manager Team, Application Engineering, Sales Coordination and Business Development to ensure efficient handoffs and avoid duplication of effort.
• Participate in regular joint planning and pipeline review sessions with the Business Development Manager to align priorities and resource allocation.
• Foster a culture of teamwork, transparency, and mutual support between Account Manager Team, Application Engineering, Sales Coordination and Business Development functions.
• Ensure Account Managers understand their role in supporting BD-led opportunities while maintaining focus on core account responsibilities.
• Manage reporting tools and metrics to measure team performance and market success.
• Up to 30% travel to support team coaching, partner visits, and industry events.
• Perform other duties as assigned. Receive and confirm quote requests from channel partners.

QUALIFICATIONS:

• Bachelor's degree in Business, Engineering, or related field strongly preferred.
• Minimum 7+ years of progressive experience in industrial or manufacturing sales; at least 3 years in a leadership or team management role.
• Proven success in coaching and developing sales teams within a channel or indirect sales model.
• Demonstrated experience in managing key accounts and developing strong partner relationships.
• Strong understanding of manufacturing processes, engineered products, and technical sales cycles.
• Excellent communication, coaching, and interpersonal skills with the ability to motivate and influence others.
• Highly organized, self-directed, and capable of managing multiple priorities across a geographically dispersed team.
• Strong analytical and strategic thinking abilities; capable of using data to drive performance improvements.
• Proficient in Microsoft Office Suite and CRM systems (e.g., Pipedrive, Salesforce, or equivalent).
• Ability to travel up to 30%.

TCF CORE VAUES:

• Live, Act, and Behave by Twin City Fan's Core Values at all times - with integrity, collaboration, customer focus, and commitment to excellence.

PHYSICAL DEMANDS/WORKING CONDITIONS:

• Standard office environment
• Ability to occasionally lift up to 20 pounds
• Ability to occasionally climb, balance, stoop, kneel, reach
• Ability to work extended hours

As a Sales Manager you will be offered pay of $104,000-$140,000 dependent on experience. You will also be eligible for an annual discretionary bonus tied to overall performance of the organization.

At Twin City Fan we want our employees to achieve their personal best and strive to offer programs that support our employees and their families. We offer a full benefits package including medical, dental, vision, life insurance, 401K plan with employer match, as well as short/long term disability. Employees also have access to benefits such as employee assistance programs, education reimbursement, paid vacation, holiday pay, and volunteer time. Other exciting benefits TCF offers include a homeownership savings program, pet insurance, and more!

This job description does not constitute a written or implied contract of employment, nor is it an all-inclusive list of responsibilities. Twin City Fan Companies, Ltd. reserves the right to revise or change job duties and responsibilities as business needs arise. Qualifications are representative of minimum levels of knowledge, skills, and experience required.