Senior IT Business Process Analyst

Join Haworth as a Business Process Analyst, where you'll help improve efficiency and support business objectives through data driven insights and ERP solutions. This role supports the materials management business group, with a focus on commodity planning and procurement, and serves as a key link between IT and business stakeholders. You will translate operational needs into system configurations, evaluate enhancements, and lead medium sized projects while contributing to larger initiatives. Success in this role requires a strong blend of technical expertise and business process knowledge to drive scalable, global solutions. Collaboration with business leaders to define metrics, improve performance, and implement best practices is central to this position.

• Identify opportunities for process and system functional improvements.
• Partner with business stakeholders to gather, analyze, and refine functionality use cases that align with strategic goals.
• Translate business requirements into clear, actionable technical specifications for development teams.
• Analyze existing business processes and recommend improvements that can be facilitated by technology solutions. Understand all tools the company currently employs across all functions.
• Configuring, maintaining, and optimizing SAP Materials Management(MM) and SAP Ariba modules.
• Assist in the development of procurement and planning strategies by providing process and systems recommendations.
• Develop detailed functional design documents, outlining system functionality, data flows, and user interfaces to meet defined business requirements.
• Work closely with developers to ensure proper implementation of functional designs and with testers to define test cases and ensure quality.
• Provide support for ongoing user adoption and training.
• Stay up to date on the latest trends and feature releases to propose innovative solutions to keep business at the forefront of the industry.
• Contribute to IT project teams, providing business analysis expertise, and collaborating with project managers to ensure successful project delivery.
• Analyze existing business processes and recommend improvements that can be facilitated by technology solutions. Understand all tools the company currently employs across all functions.
• Must be able to perform all essential job functions with/without accommodation.
• Uses office automation, communication, software, and tools used in Haworth office environment.
• Performs other duties within scope as assigned.

• Bachelor's Degree or equivalent in Computer Science, Business Management, Information Technology, Management Information Systems or relevant field of study
• Education Equivalency: Associate's Degree plus 2 years of additional IT experience utilizing systems applications and/or experience supporting commodity planning or procurement scheduling OR 4 years of additional IT experience utilizing systems applications and/or experience supporting commodity planning or procurement if no post-secondary education
• Minimum 5 years of professional experience in a combination of IT system support, business process improvement, or enterprise applications.
  
  
  
  • Hands-on experience with ERP application support, including SAP system analysis, configuration, or functional support.
  • Direct experience within the materials management function, including procurement and commodity planning, or supply chain operations leveraging enterprise systems.
  • Demonstrated Expertise: Proven capability in requirements definition, functional design creation, system configuration, testing, or implementation.
  
  
  
  
• Applicants must be able to work inHolland, MI without relocation assistance.
• Applicants must possess an unrestricted right to work in the US to be eligible for this position.

For candidates with military experience, applicable military occupational specialties (MOS) may be considered equivalent to required experience. Military equivalency information is available at www.mynextmove.org/vets/find/military.

• ERP System Application Experience and certifications (focus on commodity planning and procurement modules highly desirable).
• In-depth experience or strong understanding of SAP Materials Management.
• Understanding of relevant modules including SAP Materials Management (MM), and SAP Production Planning (PP).
• Familiarity with SAP S/4HANA environment, SAP Integrated Business Planning (IBP), SAP Ariba, and integration capabilities.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma).
• ASCM (Association for Supply Chain Management) certification.
• ISM (Institute for Supply Management) certification.
• Manufacturing Industry experience.
• Materials Management work experience.
• Ability to translate business needs into functional requirements.
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex SAP issues.