New

Loan Administration Lead - Wayne, NJ

Valley National Bank
$23.17 - $38.65 / hr
paid time off
United States, New Jersey, Wayne
1720 New Jersey 23 (Show on map)
Sep 15, 2025
Back Loan Administration Lead #25-971 Wayne, New Jersey, United States Apply Apply for this job now! Apply Expected Work Hours 40 Job Description Responsibilities include but are not limited to: Supervise the Payment processing area daily and oversee the handling of customer inquiries regarding payment discrepancies, ACH returns and research all other payment related issues. Provide guidance and training to the payment processing, reconciliation and and clerical staff to ensure high quality customer service levels. Oversee the administration of ARM loans including the verification of rate indexes, scheduled rate adjustments and notices of rate changes to our customer base. Reconcile specific general accounts as well as provide back up to the Reconciliation Specialist as needed. Ensure that loan administration processes adhere to legal, regulatory, and company guidelines, while identifying and mitigating any potential risks related to loan servicing. Monitor and follow up on all commitments to contribute to management and departmental effectiveness. Perform the unapplied review and maintain accurate loan records and documentation. Identify areas for process improvement, recommend solutions, and implement changes to increase efficiency, reduce errors, and improve quality of service. Ensuring compliance with loan agreements, ensuring timely loan disbursements and addressing issues as they arise during the construction phase and ensuring that each loan is being serviced appropriately. Requirements Required Skills: General understanding of multifunctional mortgage servicing department. Ability to add, subtract, multiply and divide in all units of measure. Strong analytical and reconciliation abilities. Ability to think independently and make appropriate decisions. Ability to perform multiple tasks through effective prioritization and time management, and demonstrate attention to details. Strong computer skills including electronic mail, routine database activity, word processing, spreadsheets, graphics, etc. Ability to write routine correspondence. Required Experience: High School diploma or GED and a minimum of 3 years loan servicing experience. Preferred Experience: Mortgage Servicing experience. Associates degree (in accounting). Full-time/Part-time Full-time FLSA Non-exempt Location(s). 1720 Route 23, Wayne , New Jersey 07470 , United States Total Rewards Summary We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions. In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process. Job Details Pay Range Pay Range The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $23.17 - $38.65 / hour Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.