1447364 - Commerce Experiences Business Product Manager - AI

1447364 - Commerce Experiences Business Product Manager - AI

The application window is expected to close on: October 2, 2025.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

Commerce Experiences is a forward-thinking team redefining Cisco's internal ordering systems. We simplify and unify ordering and prospecting processes into a seamless, scalable motion across the organization, focusing on optimizing the experience for our diverse partner ecosystem.

Your Impact

As a Product Manager within Commerce Experiences, you will give our product vision, making commerce a catalyst for growth. You will collaborate with Cisco Business Entities (BEs), IT, Cisco Partners, and Operations Senior Leadership Team (SLT) to deliver the End-to-End Commerce Lifecycle Experience for Cisco Partners and Sellers, finding opportunities for AI/ML integration to improve commerce processes and tackle business problems.

• Strategic & AI Thinking: Emerging critical thinking with the ability to identify and articulate business problems and opportunities, including those that can be solved or improved by AI/ML solutions.
• Communication & Collaboration: Strong communication skills (written and verbal), with the ability to translate business needs into technical requirements and effectively collaborate with engineering, design, and AI/Data Science teams.
• Data & AI Acumen: Foundational understanding of data's critical role in AI/ML, including data quality, privacy, and governance. Ability to gather, synthesize & present data, and articulate data requirements for AI model development.
• Foundational AI/ML Knowledge: Practical knowledge of core AI/ML concepts, common algorithms, and key terminology (e.g., models, training data, inference). Basic awareness of ethical considerations in AI, including fairness and bias.
• Business Sense: Foundational business and financial savvy, including understanding of SaaS, Recurring Revenue, and Partner business models.
• Execution & Ownership: Diligent, with a strong initiative and ownership mentality.
• Growth Mindset: Adaptable to change and eager to continuously learn and apply new technologies, especially in the AI/ML space.

Minimum Qualifications

• 7+ years validated experience in Product Management or a related role within a technology organization.
• Proven experience with AI/ML concepts and their potential application in business processes.
• Experience within Cisco Operations/IT and understanding of Cisco Business Process and System Landscape.

Preferred Qualifications

• Bachelor's degree in engineering, Information Technology, Business, or equivalent experience.
• The ability to engage in interpersonal discussions effectively with diverse partners.
• Solid critical thinking and problem-solving abilities.
• Experience being a strong advocate for users and their experience
• Eagerness to learn and apply product leadership principles, with a collaborative approach to partner management. Familiarity with market research concepts (personas, problems, segments, pricing).

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.