Patient Engagement Analyst

MaineHealth
parental leave
United States, Maine, Portland
110 Free Street (Show on map)
Sep 12, 2025
Description MaineHealth Corporate Professional - Nonclinical Req #: 48226 Summary: The Patient Engagement Analyst role combines metrics definition, analytics, insights, and reporting of KPIs that support consumer engagement strategies. The role is responsible for identifying business intelligence, developing reporting, and data analytic needs to help translate business information into deliverables and technical specifications to make data informed decisions. Document measurement needs for patient engagement solutions which focus on the transition of manual people-based workflows to identify opportunities for automation or process efficiencies that make it easy for patients to access health care. The role uses data to identify KPI's, constraints and dependencies to makes decisions, monitor and assess the value of patient engagement solutions. Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: Bachelor's degree or four years related experience in Healthcare Informatics, Computer Science, Marketing, Business or Healthcare preferred. License/Certifications: Epic Cogito and Clarity Data Model Certifications or proficiencies preferred. Experience: Seven years' experience in a business environment or related industry. With a focus on market research, business analysis, data analysis, and working with analytics software suites or related technical experience. Additional Skills/Requirements Required: N/A Additional Skills/Requirements Preferred: Proficiency with Microsoft Office Suite, Electronic Medical Record, consumer experience and analytics related software. Additional Information With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it. We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family. MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today. If you have questions about this role, please contact philip.ellis@mainehealth.org