Associate Project Manager

North Logan, Utah

0-5%

• Document customer interactions, issues, and solutions while contributing to internal and external knowledge bases.
• Gather and analyze product feedback to identify product improvement opportunities.
• Support internal product-related projects, ensuring deliverables meet defined timelines and standards.
• Assist in the creation of training materials and support training delivery for internal teams and clients.
• Assist in managing software implementation projects from kickoff to go-live.
• Coordinate internal resources and client stakeholders to ensure timely delivery
• Identify opportunities for process and workflow improvements.
• Provide third-level support to customers by diagnosing and resolving software-related issues, escalating as needed.
• Perform other related duties as assigned.

• Experience in software support, product analysis, or related roles.
• Good analytical and problem-solving skills with attention to detail.
• Excellent written and verbal communication skills.
• Customer service orientation with an empathetic and professional approach.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Salary will generally fall between $53,081 - $55,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

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