User Experience Designer - AI

Lenovo
United States, Illinois, Chicago
Sep 08, 2025
General Information Req # 100016211 Career area: Hardware Engineering Country/Region: United States of America State: Illinois City: Chicago Date: Friday, August 29, 2025 Additional Locations: * United States of America Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). To find out more visit www.lenovo.com and read about the latest news via our StoryHub. Description and Requirements About the Position AI Ecosystem is a new, centralized AI organization designed to deliver a unified AI solution that seamlessly spans Lenovo Intelligent Devices Group devices and segments. We are a diverse, nimble, fast paced team motivated with entrepreneurial spirit. Our talented product and development teams are infused with a deep understanding of the user, work collaboratively and are empowered to move aggressively to create a new era of experiences that seamlessly span a user's wearables, smartphone, tablet, laptop and cloud services. We are looking to hire a mid to senior level User Experience Designer - AI to our team that will help us set the path for our next generation of AI-powered experiences. This role will be immersed in understanding user needs and behaviors to influence current and future product development. This role will collaborate within product pods and across hardware and software teams to ensure our solutions are intuitive, engaging, and continuously refined based on user feedback and behavior data. This position will span exploratory research through the rapid evaluations of prototyped ideas. This role will join us at our Chicago, IL or Morrisville, NC locations on a hybrid schedule onsite 3 days/week. Responsibilities Define user experiences tied to AI software experiences that span IDG ecosystem of devices and service from Discovery, Concept and POR stages including critical user journeys, UX architecture, user flow and layout specifications Drive excellence on the few key parts of the experience that maximize user impact including onboarding and education Understand the behaviors, motivations, needs, and aspirations of our customers to create a differentiated advantage in our ability to build relevant and impactful experiences for global users across consumer, SMB and large-scale commercial segments Co-work within a product pod (SW Dev, PDM, PGM, UI, UX) on iterative sprint cycles to create, develop, ship and improve AI products Evaluate and implement action plans based on ongoing market and user research around usability and discovery improvements Create visual user stories around key experiences to compliment prototypes enhancing communication across the AI team and with key partners including segments, geos, marketing and PR Basic Qualifications 5+ years User Research and Design experience Bachelor's or Master's degree in Behavioral Science, Human-Computer Interaction, Computer Science, User Experience Design, or related field A strong portfolio showcasing your work and design skills is required for consideration Preferred Qualifications 5+ years of experience with interaction design for both product and user experiences for Mobile, Web and Android products Excellent communication, presentation, storytelling skills Experience building concept and design stories User Research skills across qualitative and quantitative methods Experience bringing an AI product to market from inception to launch a plus The base salary range budgeted for this position is $100-160k. Individuals may also be considered for bonus and/or commission. This role will join us at our Chicago, IL or Morrisville, NC locations on a hybrid schedule onsite 3 days/week. Lenovo's benefits can be found on: https://www.lenovobenefits.com/ In compliance with Colorado's EPEWA, the expected application deadline for this position is September 30, 2025. This applies to both external and internal candidates. #LI-CH1 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations: * United States of America * United States of America