Facilities Manager, Norris University Center

Department: Norris University Center Admin
Salary/Grade: EXS/5

Norris University Center, located at 1999 Campus Drive, offers spaces, services and guidance for student learning, community engagement and belonging. It is home to dining options, meeting rooms as well as a bookstore, box office, bank, art gallery and more. Learn more about Northwestern's Norris University Center here: https://www.northwestern.edu/norris/index.html

Job Summary:

This position exists to provide direct facility maintenance, repair, custodial, and contracted partner support for the Norris University Center and related satellite locations. Reporting to the Assistant Director for Norris Facilities, this position exists to ensure that mission-driven activities and services take place in a safe, clean environment.

Pay Range: $54,000 to $64,000 depending on experience, skills, and internal equity.

Principal Responsibilities:

• 40% Perform and supervise the maintenance and repair of all furnishings, fixtures, and equipment (FF&E) in the Norris University Center and Satellite Venues. This includes building hardware, event equipment, food service equipment, and custodial equipment. Create and maintain preventative maintenance plan for mechanical equipment.
• 15% Manage the Norris University Center key inventory and check out procedures. Maintain in-house database of Norris key holders. Partner with Northwestern Lock shop to ensure exterior and interior operability and security of mechanical lock systems of the Norris Center. Coordinate electronic access (Millennium Access) for approved users of the Norris Center and associate buildings.
• 15% Maintain a database of facility maintenance requests. Determine the nature of facility repairs and adjustments needed, and coordinate with Northwestern Facilities Management trades, or external contractors as needed. Serve as in-house repair service for items not requiring external services.
• 10% Oversee daily operations of contracted custodial provider. Monitor the activities of all 3 shifts of custodial services, including scheduling of special cleaning projects, day-to-day facility cleanliness, and provide recommendations/feedback on service needs and improvements.
• 10% Directly hire, and supervise up to 4 facilities student employees, and temporary staff as needed. This includes training on shop safety, tool safety, payroll, and hiring/termination.
• 4% Manage the safety, regulatory compliance, inventory, and operations of the Norris Facilities Shop. This includes maintaining an adequate inventory of supplies needed to maintain associated buildings, and FF&E (light bulbs, replacement parts, paint, etc.).
• 2% Perform or assign designee to perform daily facility walk through and inspections as needed. Identify facility issues before they impact operations.
• 2% Coordinate pest control planning and scheduling with contracted service provider.
• 2% Participate in departmental initiatives as requested and as appropriate. Perform other duties as assigned.

Minimum Qualifications:

• High School Diploma, with certification or working toward at least one of the major trades, e.g., HVAC, electrical, plumbing, etc. At least 3 years of experience in a facility of higher learning or similar experience.

Minimum Competencies:

• Ability to operate maintenance equipment and tools. Understanding of custodial, maintenance, and repair practices. Knowledge of facility operations. Supervisory and training experience.

Preferred Qualifications:

• High School Diploma, with certification in at least one of the major trades, e.g., HVAC, electrical, plumbing, etc. At least 5 years of experience in a facility of higher learning or similar experience.
  Valid driver's license

Preferred Competencies:

Demonstrable skill in the following competencies as adapted from the Association of College Unions International (ACUI):

• Communication
• Facilities Management
• Fiscal Management
• Leadership
• Management
• Planning
• Student Learning

Working Conditions:

• Ability to lift up to 40lbs unassisted, periodic ladder work.
• Occasional schedule adjustments as needed (evenings, weekends, early mornings, overnights).
• Frequent outdoor travel across the Evanston Campus.

Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth and Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.

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