New

Medical Services Assistant

Rutgers University

life insurance

United States, New Jersey, Newark

Aug 21, 2025

Position Details

Position Information

Recruitment/Posting Title	Medical Services Assistant
Job Category	Staff & Executive - Healthcare
Department	NJMS-Medicine-Infectious Disease
Overview	New Jersey's academic health center, Rutgers Biomedical and Health Sciences ( RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research. Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state-at Rutgers University-New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark's University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary	Rutgers, the State University of New Jersey, is seeking a Medical Services Assistant for the Medicine Department within New Jersey Medical School. The Medical Services Assistant ( MSA) is to provide medical assistance to nurses and physicians in the overall care of patients, including technical procedures such as phlebotomy and intramuscular and subcutaneous injections. The MSA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care. Among the key duties of the position are the following: Participates in the care of the patient, under the direct supervision of the Physician and in collaboration with the healthcare team. Performs related and delegated tasks, which includes requests for prescription refills, taking and relaying messages, directing patient flow, and running errands. Identifies self-learning needs related to job description and seeks out appropriate resources to meet learning needs. Schedules patient appointments including outside physicians and hospital/ancillary services. Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. Maintains a high level of professional responsibility and performance.
FLSA	Nonexempt
Grade	175
Salary Details	A minimum of $26.39 per hour.
Minimum Salary	26.390
Mid Range Salary	26.890
Maximum Salary	27.700
Offer Information	The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits	Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits Life insurance coverage Employee discounts programs For detailed information on benefits and eligibility, please visit: http://uhr.rutgers.edu/benefits/benefits-overview.
Position Status	Full Time
Working Hours (per week)
Standard Hours	40.00
Daily Work Shift
Work Arrangement
Union Description	Teamsters 97
Payroll Designation	PeopleSoft
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	PERS

Qualifications

Minimum Education and Experience	Graduation of a post-secondary medical assisting education program accredited by an agency recognized by the U.S. Department of Education.
Certifications/Licenses	Current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), or registration from the American Medical Technologists (AMT), or the National Center for Competency Training (NCCT), or any recognized certifying body approved by the Board. Applicants may be licensed in the State of New Jersey in another classification permitted by regulations to give intramuscular and subcutaneous injections
Required Knowledge, Skills, and Abilities	Must have attained a satisfactory level of comprehension and experience in the administration of intramuscular and subcutaneous injection techniques. Computer literacy with competence in Microsoft Office components required. Demonstrated ability to speak clearly, write proficiently.
Preferred Qualifications	At least one (1) year of related experience in a medical office setting preferred. NJDHSS HIV counselor certification strongly preferred. Knowledge of Newark community preferred. Bilingual skills (English/Spanish) preferred.
Equipment Utilized
Physical Demands and Work Environment	PHYSICAL DEMANDS: Standing, sitting, walking, talking and hearing. No special vision requirements. Must be able to lift or exert force up to ten (10) pounds. Assists with transportation services in the clinic. WORK ENVIRONMENT: Office environment. Moderate noise. Occasional (less than 1/3 of time) exposure to blood-borne pathogens that requires use of personal protective equipment.
Special Conditions

Posting Details

Posting Number	25ST1794
Posting Open Date
Special Instructions to Applicants
Regional Campus	Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus	Newark (RBHS)
City	Newark
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement