Reservations and Administrative Coordinator - Rock Eagle

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Schedule may vary based on the needs of the center

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Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

The Reservations and Administrative Coordinator provides oversight for all aspects of events conducted at Rock Eagle 4-H Center. Responsibilities include managing reservations calendar, facilities and banquet coordination, budgeting, pricing structures, receiving payments, checking in with onsite groups, receiving feedback from guest groups, development of marketing materials, maintaining operational standards, goal setting, increasing awareness of services, and oversight of the functions of the administrative office. The Reservations and Administrative Coordinator also assist with registration of 4-H events including summer camp and other annual 4-H events.

Communication is a key skill to the success of the position. The person in this role will be expected to effectively communicate and distribute information.

Rock Eagle 4-H Center host over 500 events serving over 50,000 participants annually. Rock Eagle offers a variety of conference services including lodging, meals, programs, and meeting space. The Reservations and Administrative Coordinator will need to accommodate multiple guest groups at the same time.

The Reservations and Administrative Coordinator will work with user groups to ensure onsite needs are met including menu selections, allergen awareness, and building set ups, lodging needs, programming and other related requests. The person in this role will work closely with the center director and other department managers to ensure communication is taking place across all departments at Rock Eagle 4-H Center. The Reservations and Administrative Coordinator is responsible for the operations of Rock Eagle 4-H Center administration office providing leadership, direction, and vision to the administration team. Oversight includes strategic planning, goal setting and administration. Establishes and maintains operational policies such as uniforms, attendance, and cooperation while focusing on high-quality, customer centered outcomes.

The Reservations and Administrative Coordinator receives direction from the 4-H Center director and participates as a core member of the leadership team at Rock Eagle 4-H Center, which is built on relationships, respect and the pursuit of excellence. This includes assisting with the development and implementation of center wide trainings and staff enrichment opportunities.

Occasional weekend and evening work as well as on call hours.

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Handles reservations for conference groups interested in holding events at Rock Eagle 4-H Center. This includes initial communication, checking availability and gathering necessary information from guest including participant numbers, meals, lodging, room set-ups, programming, etc. Manage online reservation system. Receive and receipt payments. Answers all other inquiries about the Center and arranges on-site visits from potential customers.

Works with customers on site to ensure that expectations are being met. Assist in resolving any issues that may arise during a groups visit to Rock Eagle 4-H Center. Follows up with groups after each event to receive feedback on services.

Communicates requested services to Rock Eagle 4-H Center departments managers including menu selections, allergen awareness, building set ups, lodging needs, programming and other requests. Work closely with the center director and other department managers to ensure communication is taking place across all departments at Rock Eagle 4-H Center.

Manages the operations of Rock Eagle 4-H Center administration office providing leadership, direction, and vision to the administration team. Oversight includes strategic planning, goal setting and administration. Establishes and maintains operational policies such as uniforms, attendance, and cooperation while focusing on high-quality, customer focused outcomes.

Manages the Georgia 4-H Event registration site for the 4-H summer camping activities on site. This includes accepting and managing deposits made for each participant prior to the events. Handles onsite registration during events.