Business Intelligence Specialist

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com

Job Summary

We are seeking a dedicated Business Intelligence Specialist to join our team. In this position, you are primarily responsible to respond to senior management data request by identifying and applying the optimal data analytics-reporting tool to produce reports that accurately reflect the desired data, this position is a support role for the BI Team.

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

• Collaborate with Analytic Team members to triage issues, resolve escalated tickets and brainstorm creative ideas
• Continually exhibit a continuous process improvement mentality
• Manage an Active Directory for various Operational Reports in IBM Cognos (adding, removing)
• Read and write SQL statements
• Seek technical training for up-skilling
• Triage operational request by identifying the optimal data analytics-reporting tool.
• Understand how Data Models and Data Sets work for Operational Reporting
• Utilize IBM Cognos to build Operational Reporting for stakeholders across the organization (build, maintain, edit)
• Utilize Microsoft Office Products to conduct business (Excel, PowerPoint, Word, Outlook, Teams, and SharePoint)
• Utilize Service Desk Plus to keep track of Operational Reporting tasks and ensure deliverables are completed within reasonable timeliness
• Work collaboratively with stakeholders across the organization to gather Data Requirements or clarify needs
• Work with the Analytics Manager to determine weekly priorities
• Performs other duties as assigned

Travel

• None

Employment is contingent on

• Background investigation (company-wide)
• Drug screen (when applicable for the position)
• Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience

• Bachelor's degree in Accounting, Finance, Statistics, Mathematics or a related field, required

Preferred Education and/or Experience

• Bachelor's degree with 2+ years of relevant professional experience in a related field such as; Business, health care, engineering, information systems, finance, statistics or mathematics discipline, or
• Master's degree with 1+ year of relevant professional experience in a related field such as; Business, health care, engineering, information systems, finance, statistics or mathematics discipline
• Professional experience with reporting and systems software (IBM Cognos preferred), Microsoft tools (Excel, PowerPoint, SharePoint, Lists; Access preferred), SQL (Snowflake preferred), and Tableau (or Power BI)
• Certification in quality improvement, business analytics, business intelligence, or data science is preferred

Machines, Equipment and Technical Abilities

• Email transmission and communication
• Internet navigation and research
• Microsoft applications; Outlook, Word and Excel
• Office equipment; fax machine, copier, printer, phone and computer and/or tablet
• Reporting and systems software (i.e. data warehouses, COGNOS or other relational database applications)

Physical Demands

• Lift and carry office equipment at times
• Requires sitting, walking, standing, talking and listening
• Requires close vision to small print on computer and/or tablet and paperwork

Benefits

• 401k
• Medical, Dental and Vision
• Life Insurance and Disability
• Generous Paid Time Off and Paid Holidays
• Employee Discount Program
• Employee Recognition Program
• Bonus and Incentive Opportunities
• Mileage reimbursement (when applicable for the position)
• Telephone reimbursement (when applicable for the position)

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Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.