IT Shared Services Specialist

Kratos is looking for an IT Shared Services Specialist for their corporate office in San Diego, CA.

Kratos Defense & Security Solutions, Inc. (NASDAQ:KTOS) develops and fields transformative, affordable technology, platforms, and systems for United States National Security related customers, allies, and commercial enterprises.

At Kratos, we encourage an entrepreneurial spirit balanced with discipline. We work hard, and take care of our customers, employees and families. Recognized as thought leaders in our industry, we are motivated by creating and delivering innovative solutions to our nation and global customers. We proactively build trusted relationships with our peers, partners and customers, and take ownership for our actions always striving to do the right thing.

Kratos offers medical, dental, vision, life, short and long term disability insurance, 401(k) savings plan, Employee Stock Purchase Plan (ESPP), paid time off, paid holidays, tuition reimbursement, and more.

GENERAL JOB SUMMARY:
The IT Shared Services Specialist performs centralized business operations services (shared services) within the Information Technology function such as design, analysis, evaluation, testing, debugging and implementation of applications programs supporting the company infrastructure business processes and operations and/or network-based (cloud) product systems. Analyzes, installs, acquires, modifies and supports operating systems, database or utilities software. Plans, conducts and directs the analysis of business problems with automated systems solutions. Analyzes, designs, acquires and implements projects for LAN and/or WAN systems. Plans, designs, acquires and implements telecommunications voice/wire systems.Manages the activities and personnel of the IT Service Desk (ITSD). Manages, through subordinate supervisors, the coordination of the activities across all of Kratos Divisions with responsibility for results, including costs, methods, and staffing. The ITSD team is located across the Continental United States and will branch into our international locations.

ESSENTIAL JOB FUNCTIONS:
Learns to use professional concepts.
Applies knowledge and basic problem- solving techniques to define and resolve problems.
Determines a course of action based on guidelines.
Works on problems of limited scope.
Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
Work is reviewed periodically based on a set of defined procedures or precedence.
Normally receives general instruction on work and new assignments.
Develops stable working relationships internally.
Exchanges standard/basic information with colleagues and immediate supervisor, project leaders and other professionals in the team.
Other job duties as assigned.

SUPERVISORY RESPONSIBILITY:
This position does not have direct supervisory responsibilities.

KNOWLEDGE, SKILLS & ABILITIES:
Experience or technical training in Information Security required.
Technical training in IT operations required.
Security+ Certifications preferred.
Working knowledge of modern client and server operations systems: Windows, Linus, OSX
Working knowledge of enterprise network fundamentals.
Working knowledge of enterprise Microsoft Active Directory environments.
Possess the knowledge, skills, and abilities to perform the Essential Job Functions, including computer skills.
Maintain sensitive and confidential information as required by company and government requirements.
Communicate and interact effectively with peers, supervisors, and public, including maintaining respect for others, and following company policies.
Have a willingness and ability to learn and utilize company technology for company required purposes, including, for example training, reviewing, and signing policies and procedures, benefits enrollment, and changes, and more.
Ability to read, understand, and follow instructions.
Ability to work in a fast-paced environment.
Ability to maintain knowledge, skills, and abilities as it pertains to your job.

EDUCATION AND EXPERIENCE:
A minimum of 1 year of related experience with a Bachelor's degree; or, a minimum of 5 years of equivalent, related experience.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:
Office and cubical environment.
Ability to stand and sit for long periods of time.
Ability to perform repetitive motion (keyboarding, mouse, phones).
Ability to lift up to 10 lbs.

TRAVEL REQUIREMENTS: Yes, as needed.