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Associate Director, QA Technical Commercial GMP Operations (Hybrid)

Vertex Pharmaceuticals Incorporated
paid time off, 401(k)
United States, Massachusetts, Boston
50 Northern Avenue (Show on map)
Jul 25, 2025

Job Description

General Summary:

As an individual contributor and a subject matter expert, the incumbent will have wide range of Quality Technical related responsibilities within Biologics and Combination Device Quality organization. Responsibilities will include but not limited to development and maintenance of quality risk management, be integral part of biologics product investigation, material review board, change control, quality agreement reviews, product recall management, compliant management, and having vendor interactions globally with external Contract Manufacturing, globally (US and ROW). The incumbent is known for technical and product quality expertise and assists with the strategic alignment of program and department goals with its projects and activities, refining and adapting as necessary through proactive monitoring/measurement.

Key Duties and Responsibilities:

  • Direct multiple teams responsible for external quality commercial operations in support of GMP manufacturing and testing activities, including US and ROW.
  • Negotiate, monitor and maintain Quality Agreements with Partners, CMOs, Contract labs, Vendors, where applicable.
  • Monitor CMO oversight activities and assesses for continuous improvement, including Annual Product Reviews, Contamination Control, Vendor Risk Management
  • Oversee execution of the APRs and elements of the QMR
  • Participate in pre-approval inspections and routine regulatory surveillance inspections
  • Participate in product recall management
  • Participate in product complaint management
  • Leads Biologics Quality Risk Management
  • Participate in Business Review Meetings to ensure Quality issues are raised and addressed, as necessary
  • Provide guidance and support to in-country Quality representation in relevant geographies
  • Ensure quality staff performs and approves root cause analysis and product impact assessments for investigations resulting from deviations and OOS.
  • Lead Material Review Board discussions, as necessary.
  • Ensure quality staff assess and approve change controls for commercial processes, globally
  • Ensure regulatory submissions align with filing strategy; review and approve submissions amendments.
  • Support development of Quality Metrics to support process improvement activities
  • Lead and manage highly complex projects/teams within corporate objectives and project timelines
  • Participates in cross-functional projects in Quality expert role
  • Provide operational strategies to address compliance gaps or determines enhancements to cross-functional quality systems
  • Provide support or assist with hosting or inspection support for partner and regulatory agency audits
  • Collaborate with in house Quality counterparts on quality technical investigations
  • Provide training and educational training and latest regulatory trends.

Knowledge and Skills:

  • Expert knowledge of both the conceptual and practical application of cGMPs in a Biologics setting; expert knowledge of global GMP requirements and managing quality in support GMP manufacturing
  • Highly effective management skills with the ability to lead and motivate a team in a fast-paced environment while maintaining a high degree of quality, accuracy and timeliness
  • Substantial background in managing complex projects/teams within stated objectives and timelines and with a strong understanding of the underlying business drivers; skilled at applying project management processes / tools to lead meetings, assist with project planning, and facilitate attainment of project objectives
  • Expertly lead cross-functional teams and represent the interests, strategies and objectives of Quality unit
  • Substantial skills in transferring technical knowledge to enable their capabilities and development
  • Ability to communicate cross-functionally to a wide variety of audiences; exchanges complex concepts with the ability to influence leaders, customers, or vendors to adopt of a new point of view and/or to take action; negotiation skills may required
  • Demonstrated ability to evaluate unusually complex quality or multi-disciplinary matters and make decisions utilizing risk-based approach; identifies and leverages the appropriate expertise to implement solutions
  • Extensive experience successfully leading event investigations, Root Cause Analysis (RCA), and CAPA
  • Extensive experience in biologics product complaint management, recall management, biologics change control, analytical method validation, and quality risk management.
  • Extensive knowledge on creating and reporting quality metrics.
  • Extensive knowledge in cGMP Drug Substance Manufacturing and regulatory standards
  • Extensive exposure with multiple regulatory agencies across applicable GxPs during inspections
  • Substantial experience with electronic document management systems (e.g., QDoccs, Trackwise, Veeva)

Education and Experience:

  • Bachelor's degree in sciences.
  • Typically requires 10 years of work experience and 5 years of management experience in biologics and/or biologics medical device combination.

#LI-hybrid

Pay Range:

$152,200 - $228,300

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation:

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

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