Call Center Operator

Ring In a New Career - Become a Call Center Operator in Monroe!

Are you a detail-driven professional with a talent for multitasking and a passion for customer service? We have an exciting temp-to-hire opportunity available for a Call Center Operator in Monroe, LA. Join a fast-paced, high-functioning team where your communication skills, digital savvy, and focus under pressure will be highly valued and well rewarded.

Hours & Pay

Pay Rate: $12.00/hour

Shifts Available:

• 5:00 AM - 1:00 PM
• 12:30 PM - 9:00 PM

Training Schedule:

• 12:30 PM - 9:00 PM and 6:45 AM - 3:00 PM (for approximately 3 weeks)

Schedule Requirements: Candidates must be available to work any shift, including weekends and holidays

What You'll Do Daily

This role is ideal for someone who thrives in a fast-paced environment and enjoys being the vital link between customers and service providers. Your daily responsibilities will include:

• Answer incoming calls and determine urgency or emergency status
• Use a switchboard to direct and manage calls efficiently
• Provide professional, courteous customer service
• Maintain accurate, detailed notes on all interactions
• Coordinate and advance information through appropriate channels
• Follow established procedures and adapt quickly to changes
• Handle multiple tasks at once while maintaining accuracy and composure

Benefits That Work for You

As a Staffmark employee, you'll receive weekly pay, medical, dental, vision, and life insurance options, a 401(k), short-term disability, employee discounts, referral bonuses, and access to free staffing support services. If hired permanently by the client, you'll also gain access to additional benefits including insurance, 401(k), and paid time off-plus the opportunity to grow your career with a respected and reputable organization!

What We're Looking For

• 2+ years of experience in a customer service or call center environment
• Proficiency in Microsoft Excel and strong general computer skills
• Outstanding verbal and written communication abilities
• Exceptional attention to detail and note-taking accuracy
• Ability to multitask and remain organized under pressure
• Must be able to work all shifts, including weekends and holidays

Answer the Call-Your Future Starts Here

If you're eager to join a professional team that values accuracy, adaptability, and service excellence, we want to hear from you. Don't miss this chance to grow in a long-term, stable role. Click Apply Now to connect with Staffmark and take the next step toward a rewarding career in customer service!

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

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By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark