Manager, Supply Chain & Warranty

Job Summary
Provides leadership and direction for the materials functions to meet operational requirements in a safe and timely manner, while maximizing service levels and optimizing cost. Additionally, responsible for managing the warranty process for locomotives and rail car materials.

Primary Activities and Responsibilities

• Communicate with customers on a regular basis to understand customer needs
• Manage inventory and third party service providers (e.g., cycle counts, stocking levels, obsolescence, warranty, quality, and packaging) to provide material availability and service to the customer
• Manage the order process, forecasting, requisitioning, order placement, and scheduling delivery
• Manage warehousing and other storage requirements to optimize safety, good housekeeping, efficiency, and space
• Plan materials requirement for program work, maintenance, outside parties, and modifications
• Ensure delivery and handling of material by appropriate parties (i.e., union, operations, and third party) to meet operational requirements
• Ensure optimal transportation and logistics for delivery of product and services to the customer
• Improve the work processes and systems to include maximizing opportunities to automate the work
• May manage teams of union and/or management (non-union) employees
• Communicate safety awareness, implement safety programs and training, and enforce rules that ensure a safe work environment
• Oversee the entire warranty process for locomotives and rail cars, from initial claim to resolution.
• Miscellaneous activities and responsibilities as assigned by manager

Minimum Qualifications

• Bachelor's Degree/4-year Degree
• 3 or more years of experience in Purchasing/Procurement, Materials/Inventory Management, Transportation, Logistics, Rail Operations, Supply Chain Management, or Basic Warehousing

Equivalent Minimum Qualifications

• High School Diploma/GED
• 8 or more years of experience in Materials/Inventory Management in the Railroad industry

Preferred Qualifications

• Bachelor's Degree/4-year Degree
• 3 or more years of experience in Purchasing/Procurement, Materials/Inventory Management, Transportation, Logistics, Rail Operations, Supply Chain Management, or Basic Warehousing
• 3 or more years of supervisory experience in Purchasing/Procurement, Materials/Inventory Management, Transportation, Logistics, Rail Operations, Supply Chain Management, or Basic Warehousing
• Certified Production and Inventory Manager (CPIM)
• Certified Professional in Supply Chain Management (CPSM)

Knowledge and Skills

• Microsoft Office skills
• Knowledge of financial concepts and procedures

Leadership
The CSX Leadership Model is the foundation of our Talent Strategy and is what drives CSX performance. CSX accordingly selects and develops talent based on each of the following: producing results, creating change, and inspiring excellence.

Job Requirements

• Available to report to work with two-hour advance notice
• Different shifts as assigned in a 24 hour/7 days a week operation (incl working weekends)
• Wear protective equipment (such as welding shields, hard hat, hearing protection)
• Travel up to 75%

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