Field Service Journeyman - Rotator (CMD)

Job purpose

The Field Service Tech Journeyman rotates on a 14/14 schedule servicing customers and units in a designated region. As a member of the Rapid Response team the Field Service Technician Journeyman provides technical assistance in diagnosis, troubleshooting and repair of heavy equipment, working closely with all levels of technicians. With little to no supervision, the Field Service Tech Journeyman schedules work, monitors quality control for work performed, and customer relations.

Duties and responsibilities

• Diagnoses, services and repairs various systems that are found on pieces of heavy equipment such as mechanical and computer electronic controls, transmissions, computer controlled automatic transmissions and pneumatic systems.
• Troubleshoots malfunctions in the equipment and repair.
• Repairs and services track drive sprockets, rails, idler wheels, hand bars, track adjusters, hydraulic, reversers, final drives, brake bands, steering clutches, and hydrostatic transmissions.
• Service, diagnoses, repairs and maintains speed tandem drive axles with air or electric shift, hydrostatic driven, heavy-duty multi-axle suspensions.
• Tune diesel engines, services valves, fuel filters and turbo chargers, and pressure checks fuel filters, adjust injector heights, fuel racks, governors, etc.
• Diagnoses problems, disassembles units, repairs or replaces parts, and reassembles units in the cooling, drive, brake, electrical, steering, heating and air conditioning, hydraulic and air systems.
• Overhauls engines, replaces engines, and rebuilds components.
• Diagnoses, services and repairs various systems that are found on pieces of heavy equipment such as mechanical and computer electronic controls, transmissions, computer controlled automatic transmissions and pneumatic systems.

• Completes and turns in all documentation necessary to finalize the work that was performed without supervision
• Keep tools, equipment, and work area clean, organized and in good working condition.
• Assist in training lower-level workers in mechanical repair techniques.
• Perform all tasks with safety as the top priority
• Perform other duties as assigned.

Qualifications

• Must High School Diploma or equivalent, accredited trade school graduate preferred.
• Must have a minimum of 4 years of experience in the construction and mining machinery industry.

Knowledge, Skills, and Abilities

• Must have a working knowledge of the standard practices, materials, tools, and equipment used in the repair and maintenance of machinery and engines
• Must have knowledge of safety issues in the use of tools, equipment, and supplies used in repair of equipment.
• Must possess skills in the use of a variety of hand tools, mechanized tools, jacks, and hoists.
• Must possess skills in the use of a variety of diagnostic testing and tuning equipment, and the use of gas and electric welding equipment
• Must be able to pass and maintain drug and alcohol testing requirement as outlined by WPI's policy
• Must be able to lift 50 pounds, and be able to bend and twist several times a day.
• Must have the ability to read manuals and schematics, rebuild engines and major driveline components.
• Must be able to travel and stay overnight.

• Must conform to policies and procedures set forth by the company

• Must be dependable and work independently.

• Must abide by customer's safety rules and regulations on customer's site

• Must maintain good client relations and have the ability to communicate with other mechanics about repair work needed.
• Must have a current driver's license and acceptable driving record per WPI insurance carrier standards when driving a company vehicle.
• Must have the ability to effectively operate test equipment, and have good trouble-shooting skills.
• Must be able to read hydraulic and electrical schematics.

• Must maintain good client relations
• Must maintain a professional appearance

Working Conditions:

• Typical hours of work Monday through Friday; 7:30m. to 4:00 p.m.
• Weekend hours as necessary.
• May require work in inclement weather conditions and/or hazardous work environments.