Energy Counselor

Location

This role will be on-site at our Roseville office, and in the field throughout the metro area.

Join Our Dynamic Residential Team

We are looking for 5 new Energy Counselors to join our growing Residential team! Our plan is for these individuals to start as a cohort on October 1, 2025. This role will report to a Field Supervisor and work as a member of the Home Energy Squad (HES). HES is responsible for assisting customers throughout the Twin Cities metro area in improving the energy efficiency of their homes. As an energy counselor you will be responsible for working with people and providing high quality services to customers. The Energy Counselor is the primary point of contact for the customer and is responsible for establishing a good rapport. Home visits include an assessment of energy use and on-site installations of energy-saving products like LED light bulbs and energy efficient shower heads. Energy Counselors work closely with our Energy Auditors to help homeowners get immediate energy savings while providing the homeowner with a customized plan for larger energy savings projects.

No prior residential services experience is required; thorough on-the-job training is provided for CEE's Energy Counselors.

Who We Are

Center for Energy and Environment (CEE) is a clean energy nonprofit with offices in North Loop of Minneapolis and St. Paul.We provide practical energy solutions for homes, businesses, and communities to cut energy waste and harmful emissions. We collaborate regularly with field peers and partners, and we employ curious people who enjoy learning and contributing to the Midwest's quality of life and economy. Recognized as one of Minnesota's top 200 workplaces by the Star Tribune, CEE is known for its open communication, respect for diverse perspectives, and commitment to work-life balance.

What We Offer

Insurance Coverage Options: To ensure you and your family are well protected, we have got you covered with Medical Insurance, Dental Insurance, Health Saving Account, and Flexible Spending Accounts. Please see our 2025 Benefit Summary.

Impact: We want to make the world a better and more energy efficient place. Our work and the decisions we make are rooted in this foundational desire.

Future Planning: To help you secure your financial future, benefit from our retirement saving program. Reach your goal sooner with our immediate vestingand company contribution.

Work/Life Balance: We recognize the importance of maintaining a healthy work-life balance and are dedicated to supporting our team members in various aspects of their lives. Our benefits include generous Paid Time Off (PTO), paid parental leave, and salary continuation for major medical events, ensuring that you have the support you need during significant life moments and personal challenges.

Holidays: Our company provides nine paid holidays each year, offering you ample time to observe important occasions and enjoy personal time.

Growth: We want everyone to grow and learn within their roles. We offer professional development opportunities and education assistance.

Championing DEI: Our committed DEI Committee promotes a diverse and inclusive work environment by establishing clear goals and assessing progress throughout the organization.

What You'll Do

• Work with a team member to conduct home visits according to established protocols
• Manage time to complete visits according to schedule
• Assume the role of Lead or Installer for HES Install visits
• Conduct product installations for HES and multifamily visits (primarily LED light bulbs, energy efficient shower heads, weatherstripping, and thermostats)
• Consult with customers about energy goals, questions, and concerns
• Teach customers about energy use and encourage low-cost and no-cost energy-saving measures
• Communicate with coworkers throughout visits to discuss upgrade recommendations
• Discuss upgrade recommendations with customers and gauge the customer's interest
• Encourage customers to complete additional recommended treatments by using the Energy Advisor service
• Accurately record and enter data into our tracking database
• Accurately manage product inventory
• Drive an HES van
• Complete assigned administrative tasks and responsibilities during office time
• Assist with our marketing and outreach efforts
• Understand and adhere to corporate policies and procedures, attend trainings as requested, and read company-wide emails and correspondence
• Participate in our ongoing Energy Counselor training program
• Other duties as assigned or apparent

Skills & Knowledge We're Looking For

• Valid driver's license and good driving record are required
• Ability to occasionally travel overnight to conferences and out-of-state work trips is required
• Capability of lifting 50 pounds and performing physical tasks such as carrying, pushing, pulling, kneeling, and squattingis required
• Willingness and ability to work outside in all weather conditions
• Genuine interest in residential energy efficiency and willingness to expand your knowledge base on the subject
• Excellent customer relations and communication skills
• Strong time-management and organizational skills, with the ability to meet deadlines and work in team settings
• Basic computer competency with proficiency in Microsoft Office Word and Excel

Preferred Qualifications

• Fluency in Spanish, Hmong, or Somali

Compensation

The pay rate for this position is $21.50 per hour.