Technical Program Management Senior Lead

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Are you ready to take the lead in driving transformative programs within Industry Clouds? Our Industries Technical Program Management team is seeking a dynamic and experienced Senior Technical Lead to spearhead large-scale, cross-functional initiatives. If you are passionate about orchestrating strategic programs and fostering innovation, this role is for you!

Your Impact - Responsibilities

As a Senior Technical Lead for Industries Cloud, you will be at the helm of planning and executing one or more Industry Clouds. You will collaborate with product and engineering leaders to drive programs and releases, ensuring alignment on vision, business goals, and program structure. Your role will also involve partnering with TPM leaders to enhance operating rhythms, improve processes, and manage all execution aspects of the Cloud. You will communicate effectively with Executive Leadership and stakeholders, exercising independent judgment and managing risks to achieve program success.

• Lead and Align: Own and drive the Industry Clouds operating model, achieving alignment on program scope, release planning, vision, and business goals. Create program structures and secure cross-functional support.

• Facilitate Decision-Making: Drive core team meetings with key stakeholders to make critical decisions, remove obstacles, and address program issues. Ensure business goals are met and drive the strategic vision of each program.

• Build Strong Partnerships: Develop strong relationships with key functional stakeholders, becoming a trusted partner and advisor for executive management to ensure program success.

• Coordinate Cross-Functional Teams: Partner with cross-functional teammates to address tactical release issues, dependencies, team status, production issues, metrics review, and milestones.

• Provide Visibility: Maintain ongoing visibility of program status, including issues, risks, and metrics, through regular status reporting to stakeholders, team members, and interested parties.

• Manage Dependencies: Oversee program/feature dependencies across multiple teams, functions, divisions, and stakeholders.

• Remove Obstacles: Anticipate and remove obstacles with urgency to ensure project teams can deliver on goals.

• Executive Reviews: Provide weekly program reviews to the executive team and lead release demos and reviews.

• Foster Collaboration: Create a collaborative environment that encourages creativity, innovation, and learning.

• Drive Change: Act as a catalyst within the organization, advancing our Product & Technology strategy globally and driving organizational change.

• Data-Driven Insights: Help create and maintain reports and dashboards to provide accurate data and insights for decision-making on the portfolio.

Minimum Qualifications

• Educational Background: Bachelor's Degree in Computer Science, Engineering, or related technical field, or equivalent experience in technical leadership. Advanced management degrees preferred.

• Experience: 10 to 15 years of professional experience, with at least 7+ years leading large enterprise product programs.

• Cross-Functional Management: 5+ years of experience managing cross-functional teams in a SaaS company, with a strong understanding of the product development lifecycle.

• Communication Skills: Strong executive communication and presentation skills.

• Organizational Skills: Outstanding organizational, communication, and relationship-building skills conducive to driving consensus in a cross-functional, matrix management environment.

Required Qualifications

• Analytical Skills: Excellent analytical and problem-solving skills with a hands-on, detail-oriented approach.

• Technical Proficiency: Proficient in using tools like Salesforce reports, Tableau, Google Sheets, Excel, and scripting for data analysis.

• Data Insights: Ability to derive insights from data and expertise in using project management and data analysis tools.

• Agile Methodologies: Deep experience with the software development lifecycle and agile methodologies.

• Relationship Building: Ability to establish credibility and rapport with senior executives and team members.

• Technical Knowledge: Ability to understand technical subjects relevant to the program.

• Team Collaboration: Ability to work well in a highly integrated team of technical and non-technical members.

• Global Partnership: Ability to partner with functions across the company and multiple time zones, with strong time management and planning skills.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.