Catering & Convention Services Manger

Are you a driven person with a passion for hospitality? Do you enjoy creating one-of-a kind experiences? Le Meridien St Louis Clayton is looking for a hospitality focused Catering & Convention Services Manager to lead our high-functioning sales team.

With Crescent Hotels & Resorts you have an opportunity to elevate your career and shine bright with a company who cares. Benefits include medical, dental, and vision insurance, 401k with company match, free parking and world-wide travel discounts with paid time off to enjoy them!

If you are looking for a place to bring your talents, Le Meridien St Louis Clayton is the place you belong!

For chic, stylish, and cultured leisure and business travelers, Le Meridien St Louis Clayton is the hotel that best delivers the art of travel by curating modern, unique, and sophisticated guest experiences that pay homage to the European influence of St. Louis. Le Meridien St Louis Clayton is currently looking for a driven Catering & Convention Services Manager to join our high-functioning sales team!

JOB OVERVIEW: Solicit and book Catering functions resulting in customer satisfaction and profitability. Document and organize detailed requirements of each function and coordinate activities of various departments to service accounts.

REPORTS TO: Director of Catering & Convention Services

ESSENTIAL JOB FUNCTIONS:

• Client Relations:
  
  
  
  • Develop and maintain relationships with clients, understanding their needs and expectations for events.
  
  
  
  

• Event Planning:

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  • Oversee all phases of event preparation, from menu development and logistics to execution. Coordinate activities of various departments to service accounts.
  
  
  
  
• Collaboration
  
  
  
  • Assists and works with the Director of Catering & Convention Services in successful achievement and implementation of sales activities related to the Catering Sales Marketing Plan.
  
  
  
  
• Operational Excellence:
  
  
  
  • Ensure timely distribution of event details in the form of BEOs, change logs or any other documents the hotel teams need to assure event execution.
  
  
  
  

• Sales and Revenue:

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  • Assist sales staff in promoting hotel, developing leads and securing rebooking. Proactively pursue leads and existing accounts through telephone solicitation, outside sales calls, site inspections, etc.
  
  
  
  

• Budget Management:

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  • Maximize use of all available hotel space to generate food & beverage revenues.
  
  
  
  

• Quality Control:

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  • Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property procedures
  
  
  
  

• Problem Solving:

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  • Address issues and challenges as they arise, ensuring smooth operation and high-quality service.
  
  
  
  

SKILLS & QUALIFICATIONS

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Organizational and planning skills
• Attention to detail and a passion for food and service
• Knowledge of food and beverage service standards
• Experience in event planning and management
• Ability to work under pressure and manage multiple tasks
• Ability to grasp, lift and/or carry, or otherwise move goods weighing a maximum of 20 lbs. on an occasional basis.
• Culinary knowledge and experience (preferred)
• Business and marketing skills (preferred)