Senior QA Engineer

Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions - from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers.

To provide in-depth quality assurance support for Surescripts software development. The Senior QA Engineer plays a key role in the software development process as part of an agile team, working with product owners, developers, analysts, and other team members to define, prioritize, estimate, and communicate testing aspects of stories within the agile team's project scope. Senior QA engineers are expected to support planning and strategizing of the test automation effort within and across agile teams when required. Individuals are expected to attain a detailed knowledge of our applications and application interfaces as well as a solid understanding of our underlying business products and processes.

• Collaborate within an agile team providing input for product backlog, sprint planning, story development and testing, demos, and team retrospective.
• Communicate and interact within and across agile teams on issues, changes, and enhancements that may impact data, workflow and /or functionality across Surescripts products.
• Coordinate communication and interaction across agile teams on issues, changes, and enhancements that may impact data, workflow and /or functionality across Surescripts products.
• Review story requirements, design, and acceptance criteria during team planning to provide timely and meaningful feedback for robust story details.
• Create and organize effective test strategy and planning to ensure software quality and to confirm business, technical and functional requirements.
  • Design system, regression, and integration tests to validate application releases.
  • Create comprehensive test data to support test cases.
  • Execute tests based on test strategy/plans. Tests may be manual or automated.
  • Support testing processes from manual testing to automated testing.
  • Provide concise and accurate documentation of software defects and issues.
  • Report test results to support story sign off by Product Owner.
• Develop highly effective working relationships with product owners, developers, analysts, operations and other team members in support of the software process to ensure that releases are tested and ready for a production environment.
• Create, analyze, review, and revise QA and system documentation as necessary based on changing functionality of applications.
• Attain and maintain a high level of expertise regarding processing to and from Surescripts, and the systemic dependencies between applications within Surescripts systems.
• Perform system, regression, and integrated tests across multiple environments as changes are promoted and staged for production.
• Support the automated test efforts within the agile team.
  • Identify manual tests to be included in automated test suite.
  • Work with agile team members on framework enhancements/changes as needed.
  • Update/Add manual tests into the automated tests suite.
  • Support maintainance of the automated test suite to continually support product changes.
  • Monitor and oversee test suite in support of the processes for release promotion through test environments for production readiness.
  • Provide leadership/guidance for QA practices and the automation effort within Surescripts.

• Bachelor degree or equivalent experience
• 5 years of QA experience with hands-on participation in manual and automated testing of software applications.
• 2 years of experience with agile development process.
• 2 years recent hands-on experience with database and operating systems.
• 2 years of experience with ad-hoc query programs and writing SQL query statements

• Working knowledge of standard transactions sets (NCPDP, ANSI, IHE or Telecom).
• XML and Edifact formats
• Json for web services

Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed.

To be considered for employment, applicants must have a valid U.S. work authorization allowing work without restrictions with Surecripts in the U.S. At this time, we are unable to provide support or provide sponsorship for immigration benefits such as work visas. Additionally, we do not participate in academic training programs or work-study programs through an academic institution that require employer endorsement of F-1/CPT or F-1/STEM.

You're relentless in getting stuff done. You apply your expertise in an Agile/DevOps world with other talented people. You're curious about new technology and use your curiosity as fuel to deliver meaningful solutions. And you're into incremental efforts that ultimately reap huge results.

We're a smart team that loves to work toward a common goal: delivering innovative, industry-leading solutions that improve patient care. We pride ourselves on quality work grounded in transparency and accountability. Our goal is to make a positive impact on healthcare, be it on quality, cost, or patient safety.

Is your thinking cap on? (Do they still make those?) Here, our challenge is to connect disparate, cross-functional skills to create the desired result. We focus on important milestones, work to understand diverse technologies and develop relationships with various groups of people with varied perspectives.

Why Wait? Apply Now

We're a midsize company. This means you're not just another employee ID number. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way. We offer opportunities for employee development, as well as competitive compensation packages and extensive benefits.

Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting. To learn more, review the Keep You and Yours Healthy, Balancing Work and Life, and Where Talent Takes Shape links under the Better Benefits. Better Work. Better Life section of our careers site.

Physical and Mental Requirements

While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel, communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.

Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.