Samsung B2B Demand Planning & Operational Support Specialist- Bi-Lingual (Korean and English)

Work Location:

Samsung Electronics America Office - Santa Ana, CA 92707

Overview:

2020 Companies has an immediate full-time, Bi-Lingual (Korean and English) B2B Demand Planning & Operational Support Specialist representing our client, Samsung Electronics America.

We are seeking a highly organized and analytical B2B Demand Planning and Operational Support Specialist to join our team. The ideal candidate will play a critical role in managing demand planning processes, ensuring accurate forecasting, and providing operational support to drive business growth and efficiency. This role requires strong analytical skills, attention to detail, and the ability to work collaboratively across departments to meet strategic objectives.

Pay: $30.00 + per hour based on experience

Location: On-site in Santa Ana, CA office

Required: Fluent in Korean, both written and verbal

Work Authorization:
Applicants must be authorized to work in the United States full-time without current or future visa sponsorship.

What's in it for you?

• Receive $30.00 + hourly rate, paid weekly

• Next-day pay on demand with DailyPay

• Health/Dental/Vision benefits

• 401K Program with matching

• Paid Time Off

• Paid Holidays

• Scholarship opportunities for employees and direct family members

• Employee Assistance Program

• Leadership Development Program

Job Description:

• Check and manage stock levels, alternate stock, and allocate daily orders

• Daily back-order reduction by processing exchanges while checking internal guidelines

• Review non-moving/excess stock and find outlet sources

• Report and execute VD scrap for non-moving/excess stock

• Review and monitor B2B MR/LTL shipments and drive continuous improvements

• Develop and maintain accurate demand forecasts using historical data, market trends, and business insights

• Manage forecasting analytics for VD, B2B & HQ initiatives, utilizing new processes and technologies

• Provide ad-hoc analysis and support for special projects or initiatives as needed

• Foster strong, collaborative relationships within the Supply Chain group and across departments, including Sales, Logistics, and Customer Operations teams, to drive continuous process improvement and achieve shared objectives

• Leverage customer channel data to identify and implement actions that elevate customer service levels and optimize inventory planning

• Ensure data accuracy and integrity to empower management with high-quality analytical reporting for rapid decision-making

• Prepare compelling presentations for internal and external audiences, including executives and customers

• Manage the day-to-day supply chain team while effectively balancing customer and internal escalations

• Solve problems by rapidly diagnosing issues and implementing corrective actions. Utilize strong root-cause problem-solving skills to solve underlying issues long-term.

• Establish compelling cadences with internal Samsung teams to ensure all cross-functional parties are aligned and executing on the daily supply chain needs

• Collaborate with internal stakeholders, customers, and third parties to gather and submit requirements. Build execution plans and processes to align with customer needs and Samsung policies

Skills and Qualifications:

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field

• 1-3 years of experience in demand planning, supply chain management, or a related field

• Strong analytical skills with proficiency in data analysis tools (e.g., Excel, SQL, Tableau)

• Knowledge in MS-Office (PowerPoint, Excel, Word)

• Good numerical and deep-dive data analytical skills with Excel

• Experience with demand planning software (e.g., SAP IBP, Oracle) is a plus

• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams

• Ability to work in a fast-paced environment and manage multiple priorities simultaneously

• Strong problem-solving skills with a results-oriented mindset

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.