Office Service Associate

Key Responsibilities

• Ensures Customer Service area is always staffed and functional
• Maintains records and files
• Handle work tickets upon request during coverage and lunches.
• Must have good working knowledge of computer basics
• Perform work in a backup capacity to all staff functions in mail services, facilities and receptionist.
• Ensures equipment is in good working order, equipment maintenance
• Interfaces with the client contact when required
• Keeps manager informed of operational efficiencies and potential problems
• Able to set priorities and support facilities and receptionist upon request. (Lunches and breaks)
• Handle receiving and deliveries onsite and floors.
• Must be flexible to adapt to changes
• Must demonstrate leadership qualities

Qualifications:

• High School diploma or GED equivalent required.
• Ability to lift up to 50 lbs.
• 1 to 2 year experience with customer service.
• 1 to 2 years experience in the corporate environment.
• 1 to 2 years experience in building services.
• Proficiency in MS-Office: Word, Excel, Outlook
• Ability to appropriately handle confidential and highly sensitive material.