Director of Resort Maintenance

Description

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As the Director of Resort Maintenance at the Grand Geneva Resort & Spa, you will play a key role in delivering unforgettable experiences by directing and managing the Engineering department to ensure all buildings, equipment, and infrastructure remain in good repair with minimal downtime. You will oversee daily repairs, preventative maintenance, and continually work to improve engineering services through enhanced communication with guests and resort managers.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What you will be doing:

• Direct and inspect the daily work of Engineers, Painters, Carpenter, and Engineering Admin to ensure productivity, quality, and deadlines are met.
• Complete weekly work schedules and process daily payroll edits/reports in a timely manner, ensuring payroll remains within budgeted and forecasted guidelines.
• Counsel and discipline associates as needed and conduct performance appraisals, including skills testing for Engineers.
• Ensure compliance with safety protocols and OSHA standards.
• Manage and direct operations of the Waste Water Treatment Plant, including all necessary licenses and permits.
• Develop and oversee a measurable preventive maintenance (PM) program for guest rooms, public/event spaces, kitchen equipment, HVAC, pools, ice machines, emergency generators, and infrastructure.
• Coordinate and roll out projects as directed, maintaining communication with other managers for updates.
• Regularly interact with guests, contractors, vendors, peers, and corporate executives.
• Assist department staff as needed with troubleshooting, regular maintenance, and repairs; conducts walk-through inspections of all areas.
• Ensure engineers are properly trained in and using the HotSoS work ticket system; create and manage the department budget, including capital expenditures, and provides consulting support to Timber Ridge hotel engineering as needed.

What we are looking for:

• Prior supervisory and/or management experience in a similar environment required.
• Must be able to read and interpret documents to include: Blueprints/Schematics, Procedural manuals, Budgets/Financial Statements, OSHA standards such as LockOut/TagOut, MSDS, etc.
• Possess ability to troubleshoot, repair and/or maintain:
  • Physical building to include all FF&E
  • A/C and refrigeration equipment
  • Electrical systems
  • Mechanical equipment (i.e. motors, starters, pumps, fans, etc.)
  • Kitchen Equipment
  • Plumbing and drains
  • Pneumatic and electronic systems and controls
  • Fire Alarm and Life Safety equipment
• Possess excellent interpersonal and communication skills and the ability to work independently or as a team.
• Analytical skills in order to be able to assess and identify problems and then implement solutions.
• Must be able to use and understand hand and power tools.
• Ability to represent the company in a courteous and well-groomed manner.
• Must have computer proficiency including all Microsoft Office suite platforms (Outlook, Word, Excel, Notes, etc.) as well as Purchasing System (Birchstreet) and Rapid Response Communication and Equipment Preventative Maintenance system (HotSOS). Also able to manage Building Management System (BMS) - Grand Geneva Resort currently utilizes Johnson Controls Metasys BMS.

What's in it for you?

• A free, well-balanced meal every shift
• Discounted gym membership
• Room discounts at Marcus Hotels & Resorts
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• "Two for one" movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Early wage access
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.