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Quality Assurance Engineer

KeyBank
United States, Ohio, Brooklyn
Jul 16, 2025

Location:

4910 Tiedeman Road - Brooklyn, Ohio 44144

The Quality Analyst is an experienced tester and quality assurance practitioner who develops a deep understanding of the requirements and the technical design for the system under test. With that knowledge, they create a comprehensive test design and define the test data that will provide the most test coverage. They know how to perform manual testing, can spot areas where automation might be suitable and can document detected flaws concisely and with enough supporting information to accelerate the resolution. Coordinates all of the planning, execution and recap functions involved in testing and injecting quality safeguards into the development and deployment of software applications. This individual may direct other QA professionals or may be the sole resource on an effort. They are responsible for fostering collaboration and cooperation with the greater project team in the pursuit of delivering a high quality product.

ESSENTIAL JOB FUNCTIONS

* Test & normalize requirements, write test scripts, triage test results, conduct exploratory testing, and specify test data requirements.
* Works closely with BAs in grooming sessions to ensure comprehensive requirements and partner with SDETs to ensure thorough test coverage for the application.

* Leads the QA team for a project and is answerable to all activities conducted to ensure quality.
* Oversees the quality in all phases of the project including Requirement review, test script preparation, and test execution and recap.
* Identifies gaps and confusions in the user interface and/or the workflow , etc and highlights to the project team the risks associated with technical debt, schedule slippage or other areas of concern.
* Schedules resources, estimates QAS portion of project estimates and forecasts, manages testing needs with Shared Services, manages the PLC tollgates, calculates and manages traceability and test coverage, assist with test result triage, reports on overall application/project health and intercedes, when appropriate, with remediation efforts.
* Creates a collaborative partnership with the Tech Lead, the PM, the BAs and other project participants and actively engages in grooming sessions, status meetings and other project meetings. Highly valued as a thought leader contributing to the final product.
* Manage the human capital for a specific effort.

* System integration testing

-Regular regression testing of system functions

-Collaboration with multiple different engineers, testers, Quality Assurance teams both inside and outside the department

-Test Data harvesting and management

-Detailed organization and managing of disparate systems that interface or have various complex timing, data dependencies or batch executions

-Ability to translate design, UX, requirements into actionable test cases that can be executed, document how to execute them, prerequisites and test conditions

-Ability to define and mockup both positive and negative scenarios, as well as work on edge case testing

-Ability to work well in fast passed environment

-Excellent communication skills written and verbal

-Ability to estimate efforts, inclusive of unknowns and ambiguity

REQUIRED QUALIFICATIONS

Education/Certifications:
* Bachelor's Degree or equivalent work experience required.

Experience:
* Moderate quality assurance experience with solid organizational skills and a basic knowledge of quality assurance practices and methods.
* Understands the test automation coverage and guides exploratory testers to fill the gaps.
* Base understanding of an application domain, the release schedule, the user community, and can work with the other members of the project team to drive delivery.
* Understands how to assess an application's functionality by risk, impact and importance in order to prioritize the test execution and concentrate test coverage appropriately.

* Understanding of basic object-oriented programming and ATDD (Automated Test Driven Development).
* Expert knowledge of the application, its front and back-end composition, its features and capabilities and its planned future state.
* Experience testing complex systems with a focus on the users' perspective.
* Experience in day-to-day operations of quality assurance techniques and can collaborate with other functional teams to review and elaborate on functional requirements, design test scenarios and specify test data.
* Experience testing in a fast-paced schedule.

-Test Automation Selenium / WebDriver io scripting experience a plus

-3 to 5 years or more in QA testing role(s) preferred

-Experience in Agile team

Competencies and Skills:
* Able to leverage the resources available to them to identify the opportunities for automation, service virtualization and other shared services offered by QA.
* Good communication skills.
* Able to lead in all phases of the project and can communicate with others in the organization about the status and risks of the effort in detail.

* Advanced skills in test design and specific experience in writing Gherkin scripts, knowledge of ATDD processes and tools for web and mobile applications.
* Superior quality assurance and analytical skills with basic knowledge of web-based technologies.
* Must be able to see the big picture but capable of drilling down to the details to identify the range of testing scenarios, the critical functionality and the areas of greatest impact.
* Expertise in exploratory testing.
* An aptitude for problem solving and able to triage defects and pinpoint potential source(s) of error.
* The ability to test variations when encountering an unexpected result so as to pinpoint the issues(s) and provide advance diagnostics when a defect is first logged.
* Excellent communication skills with the ability to understand technical details and how they translate to a user.

-Highly proficient in Jira or other similar tools like Azure Dev Ops

-Experience with XRAY (Jira test case tool) a plus.

-Experience with requirements tracked in Confluence

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $68,000 to $103,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 07/22/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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