Program Services Director

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will lead the development of strategies for sourcing programs and partners with management to implement key initiatives that deliver value to members and drive contract commitment. You will promote optimization efforts-internally and/or externally-to enhance outcomes such as sales enablement, revenue growth, and increased contract utilization. This role also involves cross-functional collaboration to ensure all relevant internal and external stakeholders are engaged in strategic discussions that address both member and supplier needs. Additionally, you oversee and guide the work of other team members.

Responsibilities:

• Lead strategy development and execution of the program's overarching structure, process, and procedure. Develop a long-term program goal.
• Develop promotional material and training for the program. Train internal and external stakeholders on a program component.
• Partner with a contracting team to influence the negotiation of a contract, drive contract utilization, and implement or onboard a member into a key program. Identify a member and supplier target for new business.
• Research and identify an opportunity for a new value proposition and new capability.
• Recommend and execute a process improvement for the assigned program (e.g., development, implementation).
• Represent management in a meeting and assist management with the resolution of an escalated member or supplier issue or concern.
• Conduct a periodic business review with a key supplier, distributor, or member.
• Partner with management to facilitate a council or panel meeting to gather member feedback, a contracting decision, a best practice, and provide direction for a program strategy.
• Establish and track a program success metric and deliverable.
• Lead a peer in the analysis of program success and communicate to management a program achievement, opportunity, or challenge.
• Track program revenue or sale and conduct a market basket analysis to identify a cost saving for a member to convert business to a Vizient program.
• Act as an operational liaison to field a question and provide strategic consultation to an internal or external stakeholder for a sales opportunity and communicate a program impact.

Qualifications:

• Relevant degree preferred.
• 7 or more years of relevant experience required.
• Experience in healthcare preferred (i.e., Client/Account Management or Supply Chain).
• Strong working knowledge in Microsoft Office Suite programs required. (Excel and PowerPoint).
• Excellent communication, presentation, and collaboration skills.
• Proven ability to manage multiple activities and databases to deliver solutions to internal and external customers.
• Knowledge of SQL is a plus.

Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.